
Mmule Sapula
Associate Consultant

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About me
Technology Executive | IT Advisor | Non-Executive Director | Board Member
Education

Gordon Institute of Business Science (GIBS)
2011 - 2012MBA Masters in Business AdministrationI completed an MBA at GIBS. My thesis focused on international joint ventures.

University of South Africa/Universiteit van Suid-Afrika
2006 - 2009Honours BSc Information Systems Information Systems
University of Johannesburg
2002 - 2004BSc IT Computer Science and Information Systems
Experience

Oracle Corporation
Jan 2005 - Nov 2007Associate ConsultantI was in a Consulting role, developing and configuring Oracle Products for our clients. In this role I worked in the Higher Education, Telecommunications, Media and Banking industries.I joined Oracle Consulting (SA) in 2005 after completing a BSc degree in IT(majoring in Computer Science and Information Systems) at the University of Johannesburg. The Oracle products and languanges I used were Oracle Forms, Reports, SQL, PL/SQL and Oracle Application Express (APEX).In this role, I learned to adapt to new environments, build and maintain relationships with clients and to translate client requirements into a working solution that supports the client's business Show less

PruProtect
Dec 2007 - May 2013I am an IT Development Manager at PruProtect, which is a joint venture between Discovery and Prudential in the UK. PruProtect sells insurance products to the UK market. Our operations are based in South Africa while the marketing and sales are run in the UK. I am the technical owner of the Finance and Commissions Systems at PruProtect. I build and manage relationships with the respective Business owners and support their areas to ensure their business objectives are met through the use of the Systems. My role entails the development of new System functionality and maintenance of existing systems. I oversee a team of technical specialists, developers, business analysts and test analysts who deliver projects by following the Agile development methodology of SCRUM. Agile development allows us to respond to business requirements faster and deliver on functionality in four-week cycles, thus enhancing the transparency of the development effort and minimizing the risk of project failures.My role primarily ensures that the applications we build remain both adaptive and innovative enough to cater for the needs of business so that PruProtect remains competitive. Some key outputs:~ Planning, organizing, leading and controlling activities~ Project management by prioritization, sizing, scheduling and reporting of work through the use of an Agile Project Management tool called Jira~ People management, both technical capacity and personal development; performance management; resource planning~ Client relationship management and networking~ Delivery of quality systems that are stable and reliable ~ Support production processes; communication & quick resolution of incidents~ Improve existing processes; seeking & introducing new technologies to enhance team effectiveness Show less I worked in the PruProtect Systems team and was involved in the development of systems which enable users to carry out their daily tasks. Our Systems are built on the Oracle and JAVA platforms and I specialized in Oracle. I worked in the development of our company’s website: www.pruprotect.co.uk. I was also responsible for the development of back-end processes.I used SQL, PL/SQL with the Oracle 11g database.Part of my responsibilities was also the maintenance of existing applications, with the exposure of working in a live environment. Below are some of the skills and lessons I learnt from this role:1. Ability to solve problems on the spot and thus deliver value which our internal clients could experience immediately.2. Managing client expectations and keeping within SLAs, and communicating when there were delays.3. Working on Production taught me the ability to work under pressure while ensuring that the system does not deteriorate. 4. Sharpening of technical skills on a regular basis - we constantly had to seek new ways of solving complex problems which current coding objects could not address5. Work with highly skilled team mates who challenged my thinking6. Leading a Systems Improvement Team to support maintenance of the systems. I was subsequently promoted to Development Manager in Sep 2011. Show less
IT Development Manager
Oct 2011 - May 2013Senior Oracle Developer
Dec 2007 - Sept 2011

Discovery Health
Jun 2013 - Sept 2014Manager - Strategy, Innovation & Technology Consulting
Standard Bank Group
Oct 2014 - Mar 2019Head of Innovation and UX at Transactional Products and Services, Standard Bank
Head of IT SA - Transactional Products and Services
Aug 2018 - Mar 2019Head of Innovation and UX at Transactional Products and Services
Jun 2017 - Jul 2018IT Delivery Lead
Oct 2014 - May 2017

Altron People Solutions
Jun 2020 - Sept 2021Head of CX Enabling Technologies
Mar 2021 - Sept 2021Head of IT
Jun 2020 - Sept 2021

Nutun
Oct 2021 - Apr 2024Executive: Commercial Projects and Sustainability
Nov 2023 - Apr 2024Non Executive Director & Board Member (Nutun Transact)
Mar 2023 - Apr 2024IT Executive: Special Projects
Oct 2021 - Oct 2023

United Way South Africa
May 2023 - nowBoard Member
Nedbank
Aug 2024 - nowPortfolio Executive
Licenses & Certifications
- View certificate

Generative AI for Business Leaders
LinkedInJul 2024 - View certificate

Design Thinking: Customer Experience
LinkedInJun 2021 - View certificate

Delivering Results with a Business-focused PMO
LinkedInFeb 2023 - View certificate

Becoming an AI-First Product Leader
LinkedInJul 2024 - View certificate

Project Portfolio Management Foundations
LinkedInJul 2024 - View certificate

Design Thinking: Understanding the Process
LinkedInMay 2017
Languages
- enEnglish
- seSetswana
- seSepedi
- seSesotho
- isIsizulu
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