Gavin Dowdy, PMP

Experience

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  Crews And Associates

  Jun 2005 - Feb 2006

  Account Manager

  - Cold called between 50-75 perspective clients a day- Qualified leads as well as followed up with about 25 email communications with additional information on specific products- Educated clients on company fixed income inventory by using easy to understand terms- Performed research to show clients the value of each of specific investment opportunities that I was contacting them about- Actively listened to client to determine fixed income needs as well as answered any questions- Uncovered dozens of new leads as well as developed a specific sales strategy for each client - Performed an individual needs analysis to determine feasibility of specific products for clients portfolio Show less

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  Ifrah Financial Services

  Aug 2006 - May 2009

  Client Service Specialist

  - Performed account duties by downloading daily reconciliation file from custodian for about 800 in-house accounts and insured all accounts were balanced- Placed between 10-15 mutual fund and stock trades for customer accounts based on their financial advisers direction- Actively listened to client and financial advisor requests, prioritized them to meet strict deadlines, and adjusted requests as new ones were presented

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  Concentrix

  May 2009 - Aug 2018

  - Created and coordinated multiple project plans across five internal departments, both on-shore and off-shore, to ensure on-time project completion- Provided detailed direction to Concentrix development teams to launch new, and enhance current projects/programs- Controlled of all program financials ensuring all information is accurate and with appropriate explanation to all stakeholders- Wrote detailed specification documents and statements of work for complex projects- Promoted strategies that consisted of new industry trends- Published April 2015 article A Dealers Reputation Depends on Customer Reviews in Dealer Marketing Magazine- Traveled for on-site demonstrations in support of client website launches Show less - Managed dealer mail programs for major automotive service marketing client- Proofed all mailers before they were released, being the final eyes on each mailer- Scheduled production with print and email vendors- Worked with field staff to coordinate specific mailers for their geographic area- Presented ideas to the field staff in regards to communications strategies for their dealers- Fielded dealer calls to ensure needs were met, including: account reporting, evaluating ROI, and updating marketing plans as necessary Show less - Managed 128 dealer accounts for a major service marketing client in the Southeast region while gaining consulting experience with a global marketing company- Met bi-annual company goals, including: enrolled over 95% of assigned region in seasonal mailer and set a record for enrollments, picked up five new Service Reminder enrollments, and surpassed revenue goals by over $130,000.00- Helped create and execute sale and up sale development plans which built strong relationships with assigned dealers through regular phone and email contact- Used consultative selling skills to create direct mail campaigns that provided an average $60.00 ROI - Shared results with dealers to ensure continued program participation Show less

  • Lead Program Manager

    Jun 2014 - Aug 2018

  • Program Manager

    Mar 2012 - Jun 2014

  • Assistant Program Manager

    Aug 2011 - Mar 2012

  • Senior Marketing Consultant

    Jul 2010 - Aug 2011

  • Marketing Consultant

    May 2009 - Jun 2010
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  Badger Meter

  Aug 2018 - Apr 2023

  As a Project Manager for Badger Meter, I serve a key role in the Project Management Office, where I am responsible for the successful management and completion of AMR/AMI turnkey projects for utility customers. This role entails not only fulfilling the scope of work requirements for each project in accordance with the contract terms but also developing and directing the overall project schedule in order to achieve project milestones, cost targets, and quality objectives. In this role, I utilize my in-depth technical knowledge and expertise regarding the complete product and service offering of Badger Meter while providing critical troubleshooting and technical support to my customers throughout the life cycle of each project. As a certified Project Management Professional with extensive project experience, I am skilled in achieving successful completions of complex AMR/AMI turnkey deployments for utility customers across North America.- Manage scope of multi-million dollar projects in accordance with each contract, which includes scheduling, project plans and budgeting/costing- Work to Exceed Customer Expectations- Foster productive team work by maintaining positive relationships with customers, subcontractors, vendors, and various organizations within the company including engineering, marketing, customer service, purchasing, shipping and sales- Manage product inventory for projects & ensure on-time delivery- Ensures quality objectives for projects are achieved- Travel to meet with customers and subcontractors to ensure project is on schedule and if needed help trouble shoot any issues Show less

  • Senior Project Manager

    Apr 2020 - Apr 2023

  • Project Manager

    Aug 2018 - Apr 2020
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  SoftwareOne

  Apr 2023 - now

  Project Manager