
Shariful Islam
Manager-Shift HR Operations

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About me
Independent HR Practitioner & Academia
Education

The Institute of Chartered Secretaries of Bangladesh
2013 - 2018Associate's Degree Corporate Governance and Regulatory Management Affairs CS Qualified (Intermediate & final group-1)Activities and Societies: An statutory body of "Chartered Secretary" under an Act of Parliament www.icsb.edu.bd

The National University, Bangladesh
2015 - 2017Bachelor’s Degree Bachelor of Law Attained top 3 second class (393) marks under National UniversityActivities and Societies: Under Central Law College, Bojoynagar, Dhaka LLB

The Institute of Management
2008 - 2008PGDHRM Post Graduate Diploma in Human Resources ManagementActivities and Societies: professional brainstorming on country HR issues, critical challenges A pioneering professional institute established to provide Human Resources, Employment Law, organizational and occupational safety, training, professional courses.

Islamic University
2006 - 2007Master of Business Administration (M.B.A.) Business Administration and ManagementActivities and Societies: Business club, Rotaract Club, Hall Cultural Club MBA dissertation was " Management Practices of NGO's of Bangladesh"-A study on 12 national NGO's of Bangladesh

Islamic University
2002 - 2006Bachelor of Business Administration (BBA) Business Administration and Management, GeneralActivities and Societies: Business club, Rotaract Club, Hall Cultural Club BBA dissertation was " Profitability Analysis and the Mode of Investment of Islami Bank Bangladesh Limited"-
Experience

ServicEngine
Feb 2008 - May 2008Manager-Shift HR Operations1. Managing Human Resources Need i.e recruitment-selection, aligning HRP & budgeting project. 2. Performance appraisal and development plan for Executives.3. Leading, mentoring a team of 58 "Executives" to retain their performance and productivity in line of goal congruence.4. Putting strategic recommendation in terms of effective Human resources utilization for Projects.5. Assisting Global Client services Director through Daily Status Report ( DSR) of entire team performance.5. Trained and develop shift executives, guide them for optimize productivity to cater more business utility of ServiceEngine vision. 6. Planning incentive and reward plan for best performers of the team and suggest management for rewards. Show less

Air France - KLM Cargo and Martinair Cargo
May 2008 - Jun 2011Senior Executive ( SBU In Charge)-HR DevelopmentOrganization: Aviation Cluster under Expolanka Group, Bangladesh.Collaborated with Four-Aviation companies ( AF- KLM, VS, LX), one courier company (LINEX), one freight forwarding company( EBL), the position was broadly responsible to handle ticklish areas of people management and developing HR work procedures with propelling the business collaborations that finally reflected in developing " Business HR"*******************************************# Managing at least 10 multiple management positions.# Conducting recruitment-selection process thru business needs & competencies all wings.# Developed Performance indicators for PA & PM process.# Designed and review JD align with operational & service KPI's of 100 employees.# Human Resources development i.e Arrange training (in-house/External) by contacting with professional institutions & Group HQ, review TNA for yearly Training Plans. # Management of staff transition on time i.e. transfer, promotion, short-term hiring, contract amendment, confirmation, and separation, settlement.# Update & formulate HR polices- procedures in a matching principle of business needs, employee expectations to be reflecting a good practices in country & service-industry ( airline, courier, logistics) context,# Develop E-HRM system and Ensuring HR services to respective departments of all wings# HR auditing-to measure & correct of actual performance resulted from implemented HR initiatives.# Salary Benchmark survey and compensation management i.e Industry standard.# HR communications and events i.e., B2C, B2S by e-mail, letter writing, forwarding, noting. deeds, agreements, drafting issues, team meetings, written memos, event management Show less

Cathay Pacific Airways
Jul 2011 - Feb 2013Assistant Manager (Team Leader) -Human Resources" The position is embodied with responsibilities as team leader to look after HR department for HR generalist functions and Organizational learning & development matters in a broad spectrum align with assessing business needs and operational strategies to ensure global standard of Cathay pacific airways". *****************************************************************************This position employed by General Sales and Services agents of Cathay pacific Airways and Hongkong Dragon Airlines-International 5-Star airlines, an associated business concern of SWIRE Group, Hongkong. The General Sales and Services agents facilitates its business operations, HR Operations and partnering in Bangladesh under the control of South Asia regional office in INDIA Show less
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Expo Freight (EFL)
Mar 2013 - Nov 2016Manager-Human ResourcesLeading the Country HR Functions ( General and Strategic) of Expo Freight-Bangladesh. ******************************************************************************# Optimize Human resources cost through catering right numbers for job needed.# Contribute to the development of local business plans through ensuring HR strategy is an integral element in the business strategy# Provide proactive HR support to the designated business/function including identifying talent needs and talent pool candidates, promoting career development, coaching and development planning for efl.# Use and capitalize human capital metrics to anticipate and identify local trends, risks and needs within the business and translate these into strategic and relevant HR deliverable, managing their deployment into the business goals. # Provide strategic input into country operations HR function by providing input to Senior Management Team ( SMT) on business/ functional issues, ensuring these are factored into HR policy and practices; use specialist / professional knowledge to identify and develop new or improved delivery mechanisms.# Running organizational development projects through crafting HR research, SOP, process restructuring. Show less
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Bangladesh Army International University of Science and Technology (BAIUST)
Nov 2016 - Jul 2024Assistant Professor in Human Resources Management/Management# HR Consulting & Research.# HR Policy, HR SOP, Manual, # HR Process Transformation, eHRM# HR Training, Recruitment process outsourcing ( RPOs)# HR compliance and Audits.# Company formations and regulatory matters.Mob: +8801712690671
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Bangladesh Army International University of Science and Technology ( BAIUST)
Jun 2024 - nowAssociate Professor in Human Resource Management/Management
Licenses & Certifications

International HR Conference ( 2011, 2012, 2013, 2014)
Bangladesh Society of Human Resources Management ( BSHRM)
Emerging HR practices for Org. Excellence
Professional skill development program “The Prothom-alo jobs”Jun 2009- View certificate

Associate fellow
The Institute of Personnel Management, DhakaJan 2008 
Building and bonding a world class team of customer service excellence
Dr. Naomal Balasuria from Srilnaka, World recognized motivational and life changing speakerJun 2012
Team Building exercise
Enroot Management consulting, Bangladesh ( EMC)Sept 2011
Job description and Identifying KPI’s
Management skill development program “Expolanka Group, BDSept 2009
Recruitment, selection, PA system of HR
Professional skill development program “The Prothom-alo jobs”Sept 2009
Business communication for Managers
Management skill development program “Expolanka Group, BDJun 2009
Developing HR skill for better performance
Bangladesh Institute of Management ( BIM)Feb 2008
Labor Law for Managers and Executives
Bangladesh Institute of Management ( BIM)Feb 2008
Honors & Awards
- Awarded to Shariful IslamFaculty position and Chancellor Gold Medal University department Dec 2007
Volunteer Experience
Community Services Director
Issued by Rotaract International on Jan 2002
Associated with Shariful Islam
Languages
- enEnglish
- baBangla
- hiHindi
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