Nikki Golden

Nikki Golden

Followers of Nikki Golden1000 followers
location of Nikki GoldenGreater Boston

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  • Timeline

  • About me

    Director of Front Office at Doubletree Boston Cambridge

  • Education

    • Saint Michael's College

      2016 - 2017
      Bachelor of Science - BS Business and Psychology

      Activities and Societies: Won a soccer scholarship to a D2 school and played on the team for one year.

    • Southern New Hampshire University

      2017 - 2019
      Bachelor of Science - BS Hospitality Business GPA 3.56

      Activities and Societies: Eta Sigma Delta - Co-President Representing SNHU in the Smith Travel Research (STR) Student Market Analysis Competition in NYC in fall 2019

    • Campbell High School

      2012 - 2016
      High School Diploma 3.3

      Activities and Societies: Played varsity soccer for 4 years Played varsity basketball for 2 years Ran track and field for 1 year

  • Experience

    • DoubleTree Suites by Hilton Boston - Cambridge

      Jun 2015 - Nov 2019

      • Manage all aspects of guest experience at front desk, including check-in, check-out, taking reservations, and highlighting local points of interest• Utilized effective communication skills, positive attitude, in a fast-paced environment to deliver outstanding customer service• Demonstrated effective multitasking skills by completing Guest Service training while continuing to serve in Food and Beverage

      • Front Desk Agent

        Jun 2018 - Nov 2019
      • Food and Beverage Specialist

        Jun 2015 - Jun 2018
    • MICHAEL TIMOTHY'S DINING GROUP, INC.

      Nov 2019 - Oct 2020
      Food and Beverage Specialist
    • 110 Grill

      Oct 2020 - Mar 2021
      Food Server
    • Hampton Inn & Homewood Suites by Hilton

      Mar 2021 - Jul 2021
      Guest Service Agent
    • Hampton Inn and Homewood Suites by Hilton at the Boston Seaport

      Jul 2021 - Mar 2022
      Rooms Supervisor
    • DoubleTree Suites by Hilton Boston - Cambridge

      Mar 2022 - now
      • Director of Front Office

        Mar 2025 - now
      • Front Office Manager

        Jan 2024 - Mar 2025
      • Senior Events Manager

        Jan 2023 - Jan 2024
      • Assistant Front Office Manager

        Mar 2022 - Jan 2023
  • Licenses & Certifications

    • Bartender

      Boston Bartenders School
      Jun 2017
    • Tips Certification

      TIPS
      Mar 2024
    • ServSafe Food Handler

      Southern New Hampshire University
      Dec 2017
  • Honors & Awards

    • Awarded to Nikki Golden
      Employee of the Month Hilton Jul 2017 Recognized for outstanding service in the Food and Beverage Department.
  • Volunteer Experience

    • Assistant Soccer Coach

      Issued by LITCHFIELD YOUTH SOCCER ASSOCIATION on Sept 2018
      LITCHFIELD YOUTH SOCCER ASSOCIATIONAssociated with Nikki Golden
    • Volunteer

      Issued by Southern New Hampshire University on Apr 2019
      Southern New Hampshire UniversityAssociated with Nikki Golden
    • Event Organizer

      Issued by Pantene Beautiful Lengths on Sept 2015
      Pantene Beautiful LengthsAssociated with Nikki Golden