Deep Enrich
Nicholas Angelo Placides
Desktop Support Engineer
331 followers
Calabarzon, Philippines
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About me
Technical Implementation Specialist | Project Manager at London Stock Exchange Group (LSEG)
Education
Lyceum of the Philippines - Intramuros, Manila
2002 - 2007Bachelor’s Degree Information Technology 2.0
Experience
First Datacorp
Sept 2009 - Aug 2011Desktop Support Engineer
Thomson Reuters
Aug 2011 - nowTechnical Support Specialist
May 2017 - nowField Support Engineer
Aug 2011 - May 2017
Refinitiv
Jan 2018 - Feb 2021Technical Support SpecialistThe Financial and Risk business of Thomson Reuters is now Refinitiv
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LSEG (London Stock Exchange Group)
Feb 2021 - nowTechnical Implementation Specialist
Jun 2022 - nowTechnical Support Specialist
Feb 2021 - now
Licenses & Certifications
- View certificate
Customer Service Foundations
LinkedInJul 2022
- View certificate
Business Writing Principles
LinkedInJul 2022 - View certificate
Power BI Essential Training
LinkedInJan 2025 
Certified Lean Six Sigma White Belt
Six Sigma PHJan 2024- View certificate
Effective Listening
LinkedInJul 2022 - View certificate
Interpersonal Communication
LinkedInJul 2022 - View certificate
Writing in Plain Language
LinkedInJul 2022 - View certificate
Tips for Writing Business Emails
LinkedInJul 2022 - View certificate
Negotiation Skills
LinkedInJul 2022
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