Delphine Lafon

Experience

• 

  WE ARE BAR GROUP Ltd

  Sept 2016 - Aug 2017

  Waitress
• 

  Davy's Wine Merchants

  Aug 2017 - Jan 2018

  Waitress
• 

  Davy's Wine Merchants

  May 2018 - Jul 2021

  • Assistant Manager

    Jan 2020 - Jul 2021

  • trainee manager

    Apr 2019 - Jan 2020

  • Supervisor

    May 2018 - Apr 2019
• 

  Majestic Wine

  Jul 2021 - now

  As a store manager for a prominent wine business, I was responsible for overseeing daily operations, managing a dynamic team, and ensuring exceptional customer service. I developed strong leadership and organisational skills by mentoring staff, coordinating schedules, and fostering a collaborative work environment. My role required a deep understanding of our products to provide tailored recommendations, particularly for high-end customers, ensuring a personalised and memorable shopping experience. I consistently met key performance indicators, drove sales growth, and upheld the highest standards of compliance and store presentation. My ability to adapt under pressure, solve problems effectively, and build lasting relationships with customers and team members alike made a significant impact on the store’s success. Show less

  • Senior Store Manager

    Dec 2022 - now

  • Assistant Manager

    Jul 2021 - Dec 2022