Jared A. Roberts

Experience

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  Berkshire Hathaway HomeServices Fox & Roach, Realtors

  Mar 2010 - Jan 2014

  Realtor

  Drafts all listing/leasing paperwork, guide prospects through the application process, qualifies prospects for tenancy, and assist new tenants facilitate move in/out -Enhance listings on Realtor.com, TREND, other real estate websites and social networking sites for public and industry professionals to view - Locating and touring luxury rental residential space with prospective tenants, completing transactions through 24 hour follow up, strong community knowledge

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  The Bozzuto Group

  Jan 2011 - Sept 2017

  Concierge Director

  Daytime management of 300+ unit luxury rental community, responsible for accepting rental payments, conceptualizing and planning resident events, and establishing signature concierge services. -Manages $80,000 annual hospitality program allowance, assuring superior product selection, healthy inventory levels, and on target budgeting/ allocation. -Initiates effective resident communication via training concierge team, community postings, newsletter, email blasts, social media platforms, and weekly warm calls. Show less

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  The Philadelphian Condominium

  Sept 2017 - May 2019

  Community Staff Manager

  -Manages a team of 20+ hospitality professionals at one of Philadelphia's premier residential properties measuring over a million square feet in size.-Designs and implements first-class services, ensuring the community is on trend with progressive property management practices.-Partners with condominium Executive Board and Committees in executing short and long term strategic planning .-Spearheads quality assurance goals by selecting and managing service provider/vendor relationships.-Partners with General Manager in updating Administrative and Human Resources related functions. Show less

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  FirstService Residential

  May 2019 - May 2022

  Community Services Manager

  -Provide direction and focus to all resident services and lifestyle components of the community designed to enrich the quality of life and enhance the vibrancy of the community for residents. -Supervises Hospitality Team on 30+ associates to ensure delivery of high quality services to all members and residents of the association. -Provides staff guidance to the Association Board of Directors/Council and other team departments as necessary.

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  Silverstein Properties

  Jun 2022 - now

  Senior Hospitality Account Manager

  -Oversight of 20,000 sq. ft amenity space, managing conference center calendars, private event logistics, vendor compliance, partnerships, and additional daily elements of commercial hospitality. -Responsible for $230,000+ Tenant Experience budget, designing monthly/ weekly lifestyle events, wellness initiatives, and social purpose campaigns, fostering sense of community as a brand differentiator in the commercial real estate industry. -Management of proprietary lifestyle app, brokering local and national partnerships deals with notable businesses extending concessional VIP experience for a tenant community of 4000+employees Show less