
Glasdon Falcao

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About me
Project & Iteration Management | Test Management | Business & Test Analysis | Process Improvement | Promoting Agile Methodologies
Education

RMIT University
-Advanced Certification Product Management
St. Francis Institute Of Technology
2001 - 2004Bachelor of Engineering (BEng) Computer Engineering UniversityActivities and Societies: Cricket Team Member, Volley Ball Team Member Study, Build friendships and Miscellaneous Activities like participating in uni-level games and competitions like "Decide a coverage for uni magazines" etc.
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International Business Management Institute (IBMI)
2023 - 2033Program Diploma In Project Management Innovation Management Overall Grade Score 92%Innovation Management wings to 4 areas as follows- Basics of Innovation Management (grade score: 88.89%) - Digital Transformation (grade score: 100.00%)- Design Thinking (grade score: 100.00%)- Change Management (grade score: 80.00%)Project Management wings to 4 areas as follows- Basics of Project Management (grade score: 100.00%)- Risk Management (grade score: 100.00%)- Change Management (grade score: 80.00%)- Leadership and Team Development (grade… Show more Innovation Management wings to 4 areas as follows- Basics of Innovation Management (grade score: 88.89%) - Digital Transformation (grade score: 100.00%)- Design Thinking (grade score: 100.00%)- Change Management (grade score: 80.00%)Project Management wings to 4 areas as follows- Basics of Project Management (grade score: 100.00%)- Risk Management (grade score: 100.00%)- Change Management (grade score: 80.00%)- Leadership and Team Development (grade score: 90.00%) Show less
Experience

Rolta India Limited
Jul 2004 - Jul 2010Developer Analyst Lead
Mar 2009 - Jul 2010Developer Analyst
Jul 2004 - Feb 2009
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NEC Software Solutions (India)
Aug 2010 - May 2012Lead Analyst
OpenDoctor
May 2012 - Oct 2013Senior Technical Consultant
Capgemini
Dec 2013 - Feb 2015Technical Lead
NCR Corporation
May 2015 - Dec 2015Project Business Analyst
Australian Unity
Jan 2016 - Apr 2016Digital AnalystAged Care Website Revamp Project-based fixed term Contract role

AGL Energy
May 2016 - Dec 2016Digital AnalystIdentity management and single sign on Okta authentication implementation project.

Sportsbet
Dec 2016 - Jul 2018Business and Test AnalystSalesforce 360, Automations and AI Bot system implementation projects

Centr
Aug 2018 - Nov 2019Senior Business Analyst & Product OwnerFixed Term role.Product Centr development and release on all platforms ios, web, android and CRM (Salesforce) implementation.

Origin Energy
Nov 2019 - Nov 2020Senior Business Analysis & Iteration ManagerFull time role. However due to Covid, projects were backlogged and team was reduced.Projects SmartIVR and Usage insights implementation

Department of Employment and Workplace Relations
Dec 2020 - Jul 2022Senior Business Analyst ConsultantProject Based Fixed Term Role.Project Workforce Australia Conceptualisation, Development and implementation

Greyhound Australia
Aug 2022 - Aug 2023Senior Business Analyst1 year fixed term project based role with 1 month extension to cover additional scope.Active Campaign And Analytics Configuration Project.

CRANK - No Barriers
Sept 2023 - Jun 2024Project Management And Business AnalysisProject Based 3 month contract which got extended to 10 months with 3 months as Senior Business Analyst and 7 months as Project Manager.NDIS Product Crank - No Barriers development and implementation.

Mercy Health
Jul 2024 - Dec 2024Project Business AnalystProject Based Fixed Term Contract.Project: Aged Care CRM “The Lookout Way” implementation.
Licenses & Certifications
- View certificate

Agile at Work: Planning with Agile User Stories
LinkedInJan 2018 
ISTQB Certified Test Analyst
ISTQB - International Software Testing Qualifications BoardFeb 2015- View certificate

Requirements Elicitation for Business Analysts: Interviews
LinkedInSept 2017 - View certificate

Business Analysis Foundations
LinkedInSept 2017 - View certificate

Managing Office Politics
LinkedInSept 2017 - View certificate

Agile Requirements Foundations
LinkedInSept 2017 
Cisco Certified Network Associate Voice (CCNA)
CiscoDec 2006
ISTQB Certified Test Manager
ISTQB - International Software Testing Qualifications BoardMar 2015
Management for a Competitive Edge
Open Universities AustraliaMay 2015- View certificate

Insights from a Business Analyst
LinkedInAug 2017
Honors & Awards
- Awarded to Glasdon FalcaoLeadership Completion Integreon Mar 2005
Volunteer Experience
Panel advisor, Event volunteer & Eucharist minister
Issued by St Paul Catholic Church on Mar 2015
Associated with Glasdon FalcaoRecruitment Drives For Searching and Interviewing Best Talents
Issued by Capgemini on Jan 2014
Associated with Glasdon Falcao
Languages
- enEnglish
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