Yi-Ting (Tina) Lo

Experience

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  Nou Brand Nagoya

  Jun 2017 - Nov 2017

  Sales Clerk

  - Ensured all products display and fresh- Handled opening and closing of day duties individually, including account daily revenue and prepare the products-Served customer order and receive the reservation -Provided a clean and comfortable environment -Supported packaging the products-Kept stock area clean and well organized

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  CKTS Co.,Ltd

  Jun 2018 - Oct 2019

  Haneda Airport Ground Staff-Team of Cathay Pacific Airways

  • Served passengers as a check-in counter staff in First-Class, Business-Class, and Economic-Class• Presented as Lounge Receptionist to VIP passengers and customers from different airline companies• Announced flight information at departure lobby and gates• Coordinated between cabin crew, luggage department, and managers• Distributed staffing arrangements in departure gates• Assisted passengers and baggage handling in arrival areas• Translated English, Japanese, and Mandarin between foreign passengers and colleagues• Handled emergency and irregular cases, such as typhoon and snow seasons• Calculated customers’ meals and performed office work for connecting customers’ requests or situations for arrival team Show less

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  自僱

  Nov 2019 - Mar 2020

  Japanese Tutor

  • Taught students of all learning levels and adjusted lecture schedules appropriately• Compiled adequately students’ homework, examination papers, and review papers

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  Roots Canada

  Sept 2021 - May 2022

  Sales Associate/Stock Associate

  • Displayed a “customer comes first” attitude and ensured that customer loyalty was built and maintained• Resolved customer issues effectively and smoothly with a positive manner• Offered the needed support to other team members to reach team goals• Performed point of sales transactions and merchandising tasks, such as replenishment, processing online orders, price markdowns, fitting room upkeep• Kept current on product and service updates• Ensured store was visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays• Organized products in storage and participated in the physical inventory process• Communicated the needs of store stock to management• Completed daily tasks in all areas of stock, receiving shipment, and related paperwork• Answered phone calls and emails from customers and other retail stores’ staffs Show less

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  Strand

  May 2023 - now

  Administrative and Accounting Assistant