Monica Rivera

Experience

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  CSX Technology

  May 2013 - Aug 2013

  Geographic Information Systems Analyst

  • Collaborated with the Geographical Information Systems Department to work with 600 miles of track data• Completed projects using ESRI ArcGIS Desktop Suite Software linking information from tabular source to company’s base geographic data and code.• Participated in discussions with software engineers and GIS data analysts.

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  Pine Gate Renewables, LLC

  Sept 2016 - Dec 2016

  GIS Data Analyst

  • Perform lead/prospect generation• Perform in-depth lead/prospect research• Manage direct mail campaigns• Assist in the implementation of company-wide CRM database• Perform land analysis for large-scale solar energy project feasibility• Assist in generation of utility infrastructure data visualization

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  Letter+Line Co.

  Apr 2017 - May 2019

  Marketing Specialist

  • Using Shopify or SquareSpace to build and design sites to client specifications.• Creating logos, patterns, templates, and content calendars for clients.• Directing various email campaigns via MailChimp.• Consulting clients on branding, social media, and assisting in establishing a solid business plan.

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  Qkids

  Aug 2017 - Nov 2019

  English Second Language Teacher

  • TESOL Certified instructor • Taught children from China ages 2-12 years old English & grammar• Created materials, games, and lessons for students • Taught seasonal specific and standard English curriculum

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  University of North Florida

  May 2018 - May 2019

  Graphic Design Artist

  • Created physical and digital promotional products using Graphic Design knowledge and skill in AdobePhotoshop & Premiere Pro for Spinnaker Magazine’s printed and digital platform.• Participated in weekly meetings with other members of the Creative Team for product launches and events.

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  Amazon

  May 2018 - Aug 2019

  Prime Student Brand Ambassador

  • Producing informational content through web and video production for Prime Video, Prime Student, and Amazon Fresh.• Integrate online retailing strategy with physical or catalog retailing operations learned from Amazon mentors and trainers.• Initiate market research studies or analyze data specifically within the college-aged demographic on the university campus.• Leader in micro-influencer program that sponsored the sponsored the Campus Movie Fest at the University of North FL.• Designed content based on daily lifestyles, ads & community outreach while capturing the importance of the brand's goals.• Integrated events with student interest, in weekly themes and pop culture, while monitoring/researching social media engagement and trends and strategize high level social media campaigns. Show less

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  Team JAS

  Apr 2019 - May 2020

  Marketing Administrator

  •Collaborated with data scientists, machine learning engineers, and software engineers to write tech-savvy copyright.•Created original aerospace content to help increase SEO rating and generate high ratings through Google Analytics.•Improved customer service through increased communication with a worldwide database of customers.•Experience in MailChimp, crafting, packaging, and scheduling messages for all major social media platforms. •Producing educational blog posts, photography, and corresponding graphics for blogs and scheduled social media.•Proficiency in Instagram, Twitter, Facebook ads, and Reddit content creation. Show less

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  Higher Media

  Apr 2020 - now

  Higher Media

  ·Advising & consulting start-up, medical, and tech companies in strong branding from conception to finished product.·Strong experience owning an end-to-end documentation creation process and core process documentation.·Video editing, logo design, social media, photography, and custom illustration created according to client specifications.·Deliver clear, correct, & structured writing, editing, revising, & restructured a wide range of documentation & templates.·Ability to self-manage and self-motivated to produce results with strong organizational and prioritization skills. ·Handled social media platforms on day to day basis (Facebook, Tik Tok, Instagram, and other emerging platforms.)·Designing websites using WordPress & Squarespace to be facilitate blogs or connect to e-commerce stores. Show less

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  Progressive Medical Institute

  Jun 2021 - Aug 2021

  Social Media Manager
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  Clifford Chance

  Oct 2021 - Nov 2021

  Cyber Security Analyst
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  MyTechBestfriend

  Nov 2021 - Feb 2022

  Business Intelligence Analyst

  · Meet with stakeholders to discuss which LMS software implementations and solutions can be aligned with business needs.· Authors user story acceptance criteria to achieve buy-in from stakeholders· Collaborates with the product owner to arrange product backlog in Jira.· Adept at building workflows, BPMNs, and creating user stories to be tracked within Jira/Azure Devops.· Creates, reviews, and approves BRD. (Business Requirement Document)· Engagement, better allocating resources, enhancing assessment practices, and promoting opportunities.· Responsible for setting up team meetings that included the development team.· Assisted the senior business analyst in planning, designing, testing, and implementing client projects.· Responsible for setting up team meetings that included the development team.· Assisted the senior business analyst in planning, designing, testing, and implementing client programs designed to meet the social, emotional, physical, and personal needs of the individuals. Show less

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  Mammoth Growth

  Feb 2022 - Jul 2022

  Marketing Data Analyst

  · Develop complex data tables in SQL to facilitate dashboards, data analysis, and data modeling for the marketing/BI teams.· Analyze internal clients existing business needs and helped define business objectives that Salesforce should support.· Provide internal stakeholders with account observations & trends, forecasting, and documenting end-to-end processes.Performed descriptive and advanced statistical analysis using large databases to support project goals.· Synthesized findings and packaged insights on spending, utilization, quality, and other requested queries. · Perform data extraction, storage, manipulation, processing, and analysis using Mixpanel, Lucid, Segment, & Amplitude.· Maintained a model for portfolio over 50B responsibilities including backtesting, analyzing performance, and reporting.· Utilize data analysis tools such as PivotTables, VLOOKUP, Genius Meridian, and SQL to monitor data according to Show less

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  Jack Morton Worldwide

  Oct 2022 - Jun 2024

  Evaluations Associate