Andy Ladouceur

Experience

• 

  DPI - Association of Public Sector Information Professionals

  Jun 2003 - now

  PDW Chair

  I have been in several leadership roles throughout the years which includes Sponsorship, Program, 2nd Vice-President, 1st Vice-President&Conference Chair, President and Past-President. I came back to the DPI board in 2021 as Conference Chair for the PDW2022 and PDW2023.I now support DPI as a member of the DPI Advisory Committee.

• 

  Human Resources and Skills Development Canada

  May 2008 - May 2014

  Director of EI Processing Automation
• 

  Privy Council Office

  May 2014 - Nov 2014

  Chief Information Officer
• 

  Employment and Social Development Canada (ESDC)

  Dec 2014 - Aug 2016

  DIrector Small and Medium Web Solutions
• 

  Employment and Social Development Canada

  Sept 2016 - Dec 2017

  Director - Canada Pension Plan, Old Age Security and Payment Solutions
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  Emploi et Développement social Canada (EDSC) / Employment and Social Development Canada (ESDC)

  Jan 2018 - now

  Benefits Delivery Modernization (BDM) will introduce a client-centric target state service delivery model for EI, CPP and OAS. It will result in increased self-service and automation, and reduced manual work while introducing integrity and quality up front and throughout claims processing. It will simplify policy, redesign business processes and replace aging IT systems with a modern, integrated technology solution that is cost-effective and has the ability to respond quickly to business and policy changes. Show less

  • Special Advisor Benefit Delivery Modernization - Semi-Retired

    Jan 2022 - now

  • Acting Director General Tech Platforms - Benefit Delivery Modernization

    Jul 2020 - Dec 2021

  • Executive Director - Major Project Execution

    May 2018 - Jul 2020

  • Acting Executive director - Benefits Delivery Modernization

    Jan 2018 - May 2018