Michelle Zatcoff

Michelle Zatcoff

Customer Support Specialist

Followers of Michelle Zatcoff374 followers
location of Michelle ZatcoffSan Francisco Bay Area

Connect with Michelle Zatcoff to Send Message

Connect

Connect with Michelle Zatcoff to Send Message

Connect
  • Timeline

  • About me

    Associate Creative Director at Keadjian Associates

  • Education

    • Laney College

      -
      Graphic Art

      Activities and Societies: AIGA Professional Certificate in Graphic Design Spring 2013

    • College of Charleston

      -
      M.Sc. Population Genetics/Marine Biology
    • University of Virginia

      -
      B.A. Biology/Environmental Sciences
  • Experience

    • Cyntellect

      May 2009 - May 2010
      Customer Support Specialist

      Customer support for Biotech company specializing in high throughput imaging and cell purification systems. Created and carried out training programs for clients, wrote technical documents, trained internal personnel. Handled all aspects of customer support for clients, including account management, data analysis, technical reports, and presentations.

    • NASA Ames Research Center

      Jan 2014 - Mar 2019
      Graphic Designer

      Freelance design support for research proposals. Responsibilities include technical illustration, information graphics, and proposal layout and editing.

    • Apple

      Apr 2014 - Mar 2019
      Graphic Designer

      Freelance design support for major marketing campaigns leading up to product launches. Collaborated with art directors and producers to create mood boards and story boards to be presented to Marketing Director. Responsibilities included image sourcing, layout, illustration, photo comping, and large format printing.

    • Keadjian

      Mar 2019 - now

      I collaborate closely with copywriters, leadership and clients to design and produce print and digital collateral for high-profile communications and public relations campaigns. I manage multiple projects from design concept through production in a fast-paced environment with aggressive timelines.

      • Associate Creative Director

        Mar 2021 - now
      • Senior Graphic Designer

        Mar 2019 - Mar 2021
  • Licenses & Certifications

    • DavidsonX Analyzing and Visualizing Data wth Power BI

      Davidson College Online Learning
      Aug 2023
    • ECornell Project Management Certificate

      Cornell University
      Sept 2023
  • Honors & Awards

    • Awarded to Michelle Zatcoff
      2nd Place, Oakland Digital Billboard Design Competition, 2013 ODALC 2013
    • Awarded to Michelle Zatcoff
      Top 10, ODALC billboard design competition ODALC 2012
    • Awarded to Michelle Zatcoff
      Winner, Laney College Career and Technical Education brochure contest Laney College 2012
    • Awarded to Michelle Zatcoff
      Winner, Laney College Career Fair poster contest Laney College 2012
  • Volunteer Experience

    • Communications Chair

      Issued by The Kensington Education Foundation at Kensington Elementary School on Jan 2012
      The Kensington Education Foundation at Kensington Elementary SchoolAssociated with Michelle Zatcoff
    • Mentor

      Issued by Girl Scouts of the USA on Jan 2011
      Girl Scouts of the USAAssociated with Michelle Zatcoff
    • Event Coordination

      Issued by Kensington Hilltop Elementary School on Jan 2011
      Kensington Hilltop Elementary SchoolAssociated with Michelle Zatcoff