Ben Wipf

Experience

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  AGCO Corporation

  Jan 2005 - Jan 2012

  Managed Technical Service department for all Application products for AGCO. Directed a staff of Product Performance Manager, Product Support Specialists, Field Specialists and Warranty Claim Analyst. Was responsible for product health reporting; including communicating with dealers on product issues, analyzing warranty data and trends, and working with respective groups like Engineering, Quality, Manufacturing, Purchasing and Suppliers to resolve issues. Other responsibilities - operated a >$1M budget, developed new reporting systems to improve real time product health issues to other departments and mentored Six Sigma Green Belts through their projects. Show less Project Manager for many Six Sigma and process improvement projects. Led cross functional teams including Engineering, Quality, Production, Upper Management, Quality, Vendors, and purchasing. Projects focused on product health issues, quality and reliability, process improvements, data analysis and trends. Produced savings through reduced warranty claim $, increased production, higher quality and customer satisfaction and shorter processing times. Also started a Six Sigma Green Belt program for Jackson Operations. Show less

  • Team Leader, AED Technical Services & Support

    Nov 2010 - Jan 2012

  • Certified Six Sigma Black Belt

    Oct 2007 - Nov 2010

  • Technical Service Specialist

    Jan 2005 - Oct 2007
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  Butler Machinery

  Jan 2012 - Sept 2015

  Service Manager

  Manage Service department for the Butler Machinery store in Huron, SD. Oversee service staff of Service Advisor, Lead Techs and Technicians for all CAT products, AG machinery (AGCO, Claas, Horsch Anderson, Drago, Balzer and more) , over-the-road trucks, Trail King trailers, generators, industrial equipment and air compressors. We pride ourselves on having the best service in the industry and developing long term relationships with customers founded on trust and generating mutual growth and success. My goal is to develop each staff member to their highest potential and ensure that they have the tools, training and authority to do their job effectively. We work to exceed the expectations of customers (internal and external) every day. I've also had the privilege of helping start the ButlerEdge Ag Diesel program at Mitchell Technical Institute (MTI) in Mitchell, SD. Show less

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  Wipf Excavating LLC

  Sept 2015 - now

  Owner

  Wipf Excavating LLC was formed in 2015 after acquiring John Rounds Digging of Iroquois SD. We are excited to offer the same services that John Rounds Digging has for the past 36 years.