Susanne Lindstenz

Susanne Lindstenz

Consultant

Followers of Susanne Lindstenz593 followers
location of Susanne LindstenzStockholm County, Sweden

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  • Timeline

  • About me

    Scrum Master, Swedbank

  • Education

    • Kungsholmens gymnasium / Stockholms Musikgymnasium

      1992 - 1995
      High School Natural Sciences

      Specialization in natural sciences and music.

    • Kungliga tekniska högskolan

      1996 - 2000
      Master of Science (M.Sc.) Industrial Economics and Management

      Activities and Societies: I-styrelsen, Spexmästeriet, Wunderbaumorden Studied Industrial Economics and Management, specializing within telecommunications. Won award and trip to Japan for "Best Research Project" when Ericsson in collaboration with the Royal Institute of Technology organized a competition for the last in-depth course in telecommunications. Presented a market plan for "Music as a service" - the "Spotify" or "iTunes" of 1999. Master thesis: "DTM in TV production"Looked into how and if DTM would excel and succeed within the TV… Show more Studied Industrial Economics and Management, specializing within telecommunications. Won award and trip to Japan for "Best Research Project" when Ericsson in collaboration with the Royal Institute of Technology organized a competition for the last in-depth course in telecommunications. Presented a market plan for "Music as a service" - the "Spotify" or "iTunes" of 1999. Master thesis: "DTM in TV production"Looked into how and if DTM would excel and succeed within the TV production market. Master thesis was written in collaboration with telecoms-consultancy and Net Insight, at the time relatively new on the market. DTM was developed within the Royal Institute of Technology and later further developed within the two companies Dynarc and Net Insight. Show less

    • Gustavus Adolphus College

      1995 - 1996
      Various courses including: Rhetorics, Mathematics, Creative Writing, Storytelling, Voice Class

      One year at Gustavus Adolphus College in Minnesota, USA. Took various classes during the year for example rhetorics, mathematics, creative writing, theatre appreciation and storytelling. Also within physical education such as tai chi and aerobic jog & run.

  • Experience

    • Telecoms-Consultancy.com

      Jan 1999 - Jan 2001
      Consultant

      Doing investigations and analysis for the telecommunications sector.

    • Government Offices of Sweden, IT-kommissionen

      Jan 2002 - Oct 2003
      Projectleader

      Work included business environment coverage, analysis and investigation of the market, and giving advice to the government within the IT area. The work also included building networks within the public sector.

    • Sopra Steria

      Nov 2003 - Aug 2016
      Consultant / Project Manager / Team leader

      Worked as a Project Manager implementing new services and functions for customers but also within Service Desk and IT Operations. During the years at Sopra Steria I have worked within many fields such as bid management and sales, as a team leader for a group of consultants specializing within infrastructure and process management. Many methods and ways of working has been applied during the years, such as agile methods. I was during this time also part of the Womentor programme, a change and leadership program for women in a leading position within IT and telecom businesses.Examples of projects: 1) Project Manager for implementering a Facility Management system based on ServiceNow within the public sector.2) Project Manager for implementing new IT services within a Health Care provider - new self service portal and a client management solution. 3) Project Manager for testinstallation and later implementation of Qlikview at a Swedish municipality. 4) Project Manager for implementing a new incident management system in Sweden, generally used at all other Steria offices. International project. Incident management system based on HP Service Center 5) Introduction to ITIL, course for the Swedish Defence (150 persons) and for Försäkringskassan (300 persons) and also within Sopra Steria6) Analysis of today, identifying processes and problems for Sopra Steria Outsourcing and Landstinget Västernorrland (IT department) Show less

    • Heyrobics and HeyRunning

      Apr 2012 - Dec 2014
      Instructor, coach and mentor

      Was a fitness instructor in Beijing, China, for Heyrobics International. Helped and led the work to build up the Shunyi branch outside Beijing. Acted as mentor and coach for new-instructors-to-be. Co-arranged Heyrobics educations. I also coached running sessions.

    • H&M Group

      Aug 2016 - Sept 2020

      Project Manager for development and deployment of the POS Application to store. I always set customer and end-user organizations first to make sure we reach our goals. I am proud of the way we, as a team, stepped up and solved many of our hard problems such as balancing different stakeholders’ interest from a quality and time perspective. Team size has varied from 5-30 people. The scope covered requirement, development, test, and deployment. Project has had many cross dependencies, integrations and delivered value to 22 countries and over 2000 stores. Currently we are in transition to agile way of working to gain speed and flexibility. Way of Working is being changed where I have been part of defining new ways of working for Deployment projects. Show less

      • Project Manager within Sales Store

        Oct 2018 - Sept 2020
      • Project Manager within Store Tools

        Aug 2016 - Oct 2018
    • Swedbank

      Sept 2020 - now
      • Process Manager and Scrum Master

        Jun 2022 - now
      • Scrum Master, Swedbank Corporates & Institutions

        Sept 2020 - Jun 2022
  • Licenses & Certifications

  • Volunteer Experience

    • Instructor / Leader

      Issued by Friskis&Svettis Stockholm on Aug 2015
      Friskis&Svettis StockholmAssociated with Susanne Lindstenz
    • Instructor, coach and mentor

      Issued by Heyrobics and Heyrunning, Beijing, China on Apr 2012
      Heyrobics and Heyrunning, Beijing, ChinaAssociated with Susanne Lindstenz
    • Organizer and project manager of SWAPs for Charity

      Issued by SWEA Beijing on Jan 2013
      SWEA BeijingAssociated with Susanne Lindstenz