George Rice

Experience

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  ICS

  Jan 1998 - Jan 2002

  LAN Administrator

  Five-year comprehensive LAN administrator. 100+ hosts/6 server corporate office.Maintained, repaired, setup and upgraded Compaq and Dell desktops, laptops and servers. Upgraded two networks to Windows 2K. Extensive support experience with Windows 9x - NT server and workstation - 2000 - XP, Office 2000, Outlook, Mas90 and Visio. Setup and maintained networked Xerox, HP and Epson print devices. Setup and maintained Exchange 5.5 server. Managed net services DHCP, DNS, WINS, Active Directory, and Performed.; Daily system backups with Backup Exec and ARC Serve. Maintained Corporate WEB sites. Installed and maintained clustered Cisco Catalyst switches. Developed requirements and replacement plans, primary interface with vendors, coordinated warranty service, assisted with infrastructure expansion and upgrades including cable installations. Familiar with Heat and Remedy Ticketing Systems. Assisted with multiple equipment assembly projects including 160 communication cabinets, server assembly, and 300 router build out project all for Federal Agencies. Twice recognized for superior performance. Show less

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  The Ballenger Group

  Jan 2004 - Oct 2004

  LAN Administrator

  Knowledge of network routers, switches, and server technology. Monitored and maintained 18 Servers and a 250+ node network. Tested and performed Domain Controller upgrades to Windows 2003, and Forrest rename. Managed Active Directory transactions including software distribution, Group Policy configurations and disaster recovery. Rebuilt/repaired Dell and Compaq servers. Communicated with Vendor Tech Support and Sales, purchased repair parts, consumables and negotiated pricing. Developed and placed Linux DNS servers into production environment. Tested Linux SAMBA and SYSLOG servers with commercial SYSLOG analyzers. Installed and monitored Microsoft Software Update Server. Manage Symantec Enterprise Antivirus protection. Install and test cables. Reviewed daily server transaction logs, making corrections as required. Produced daily activities documentation, problems with solutions, process documents. Monitored clustered SQL servers and Dell SAN. Dell PowerVault DLT backup system, tape rotation and Veritas Backup Exec software maintenance. Assisted with Help Desk service calls, troubleshooting and resolution of common problems Configured network computers using Windows 2000/XP operating systems. Familiar with Cisco switches and routers, able to perform basic IOS monitoring and upgrades.Monitored and maintained Exchange 5.5 server. Lab tested requirements for upgrade to Exchange 2003. Developed Windows XP Ghost Image for future deployment, assisted with production Image updates.Installed and diagnosed problems with Microsoft Office 2000/XP applications including Access, Outlook, Word, Excel, and Power Point. Installed and maintained Office 2000 and Internet Explorer 6.1 network distribution points. Show less

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  The Arc of Frederick County - Service Coordination, Inc

  Oct 2004 - Oct 2008

  Senior Network Admin

  2008Managed two Microsoft Networks comprising of 30 servers and 280 desk top PCs. Including: Two Exchange 2003 email systems, Two Microsoft Dynamics accounting systems, Two WIKI servers, multiple instances of SQL server, Barracuda Spam filters, multiple SonicWall firewalls with GMS support, Backup Exec tape and disk backup systems, Symantec Anti Virus protection and Ghost Server, WhatsUp Pro monitoring.Installed, configured and maintained equipment and services such as Active Directory; DNS; DHCP; WINS and Patch Management.Researched, recommended and purchased new equipment; services and software.Vendor liaison for tech support and equipment repair and returns. Monitored WAN links and VPNs; provided WAN troubleshooting, ISP coordination for fault resolution.Developed; deployed and maintained corporate images. Established company Network Operations Center. Authored numerous process documents and progress logs. Provided help desk tier 2 supportProvided oversight, direction and training for three network associates. Oversaw the entire IT department in the absence of IT Director for more than 5 months.Principle IT rep for Cat 5 installation; phone service transfer and service upgrade; research and contract for ISP services. Principle IT rep for establishing two complete autonomous networks. Lead for Network Survey and documentation producing logical and physical drawings, equipment inventory, WSUS; AV; AD validation. Show less

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  Tomorrow's Solutions Today

  Jan 2008 - Jan 2010

  SA

  Direct Software/Hardware support at the WebOps Dept, VA Data Center. Responsible for Enterprise level Patch Management.Other duties include:- Responsible for monthly patching 160 servers using Lumension PatchLink.- Performing server builds and validation, routine server maintenance and troubleshooting, server decommissioning.- Principle member of the WebOps AD team, performing routine AD and Group Policy functions.- Maintains Data floor Visio drawings. Documenting equipment type, location and power distribution.- Performs general administrative duties, acquiring vendor support, assist with new employee in-processing. Show less

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  CSSS.net

  Oct 2008 - May 2011

  Network System Admin at Department of Veterans Affairs

  Direct Software/Hardware support WebOps Dept, VA Data Center.Enterprise level Patch Management. - Responsible for monthly patching 160 servers using Lumension Patch Link.- Performs server builds and validation, routine server maintenance and troubleshooting, server decommissioning.- Principle member of the WebOps AD team, performing routine AD and Group Policy functions.- Associate member of VMware team, creating, removing, moving and reconfiguring VMs.- Associate member of HP OpenView team, performing entry level duties such as installing, updating and troubleshooting agents, deploying policies.- Associate member of the Network team. Basic Linux admin, building, configuring and updating Ubuntu systems.- Daily GLPI Linux based ticketing system update and maintenance .- Daily Nagios Linux based Network Monitoring system update and maintenance.- Assisted with roll out of 64 new Sun x4600 and x4200 servers.- Assisting with backup and restore process and tape rotation, using Backup Express.- Manages equipment inventory, transfer or disposal. Works closely with CRDC management ensuring full accountability for Government owned materials.- Author, edit or review process documents supporting daily WebOps processes.- Maintains Data floor Visio drawings. Documenting equipment type, location and power distribution.- Performs general administrative duties, acquiring vendor support, assist with new employee in-processing. Show less

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  Metters

  Jan 2010 - Jan 2010

  SA

  Direct Software/Hardware support at the WebOps Dept, VA Data Center. Responsible for Enterprise level Patch Management.Other duties include:- Responsible for monthly patching 160 servers using Lumension PatchLink.- Performing server builds and validation, routine server maintenance and troubleshooting, server decommissioning.- Principle member of the WebOps AD team, performing routine AD and Group Policy functions.- Associate member of VMware team, creating, removing, moving and reconfiguring VMs.- Assisted with roll out of 64 new Sun x4600 and x4200 servers.- Manages equipment inventory, transfer or disposal. Works closely with CRDC management ensuring full accountability for Government owned materials.- Author, edit or review process documents supporting daily WebOps processes.- Maintains Data floor Visio drawings. Documenting equipment type, location and power distribution.- Performs general administrative duties, acquiring vendor support, assist with new employee in-processing. Show less

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  DMI

  Apr 2011 - Aug 2020

  SysAdmin\AppAdmin

  System/Application Administrator III DMI / USCG OSC Kearneysville, WV1 Jan 2016 – PresentSupporting Accounting System development and integration, configure and connect multiple biometric devices with TCI application, Supports daily SharePoint and MS Project 2016 development farm. Supporting three “Platform as a Service” replacement projects. Provision and configure new PaaS imaged servers. Coordinated firewall, DNS, F5 load balancing, backup services, HBSS and McAfee services. Managed PKI solutions and DOD Certificates. Member of two Agile development teams.April 2011 – 31 Dec 2016Principle System/Application Administrator for five business systems, multiple Proof of Concept projects. Consults with project teams and end users to identify application requirements. Performs feasibility analysis on potential future projects to management. Managed 67 servers; perform daily monitoring, maintenance, log reviews and troubleshooting. Coordinate patch management, backups, storage, LAN and Enterprise services. Oversee server build out, application modernization. Resolves problems with software and responds to suggestions for improvements and enhancements. Troubleshoots production problems related to software applications. Coordinate updates, fixes and problem resolution with 3rd party vendors. Developed software user manuals and technical reports. Server hardening using NIST and DISA standards. Software experience: Microsoft Server 2012 R2 and 2008 R2, SharePoint 2010 & 2016, MS Project Server 2010, SQL 2008 and 2012; Powershell; IIS; Symantec Net Backup, McAfee HBSS platform w/ McAfee AV and IDS; VMware; VSphere and Cloud Services; Oracle Application installation P6, WebLogic and OBIEE. Small team leader, new employee mentor. Afterhours Duty Analysis. Show less

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  American Public University

  Feb 2018 - Aug 2020

  System Administrator
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  Retired

  Aug 2020 - now

  Retired