Sakib Rahman

Experience

• 

  Bangla Telecom Limited (ICX of Mir Telecom)

  Feb 2014 - Dec 2016

  Assistant Engineer - Operation & Maintenance

  The most preferred partner for premium CLI termination to Bangladesh of all the major carriers of the world, Mir Telecom is Bangladesh’s 1st licensed International Gateway Operator with the widest network coverage. Our 5 PoPs are strategically located in London, Singapore and Los Angeles supporting both TDM and IP and all PoPs are connected to NGN Softswitch via STM1 links with 100% redundancy via alternative cables to provide uninterrupted service. We are the only operator from Bangladesh providing Satellite backup via both TDM and IP connectivity to customers along with connectivity via SEA-ME-WE4 submarine cable. We deal with not only CLI termination to and origination from Bangladesh but also traffic from all around the world. We support all standard protocols including H.323, SIP/SIP-T, ISUP. We serve G.723 & G.729 codec for IP and G.711 for TDM connectivity. We are currently handling more than 350 million minutes a month and our current footprint covers all the continents through direct bilateral interconnects with 235 major incumbent, Tier1 and Tier2 operators and calling card companies in 34 countries of Asia, Europe, North America and Oceania.My particular involvement was in Monitoring networks and analyzing network performance. Maintaining the ideal network performance without compromising the quality. Reporting and analysis network performance. Show less

• 

  Aamra companies

  Jan 2017 - Dec 2018

  I effectively managed the entire product lifecycle, from sourcing to delivery, ensuring timely completion and successful launches.My responsibilities encompassed end-to-end communication with vendors, from initial project selection to product placement in the warehouse. This involved closely coordinating with internal teams and external stakeholders to ensure smooth collaboration and adherence to project timelines.Through my expertise in project management, I effectively handled product sourcing, development, and delivery, closely monitoring quality standards and ensuring customer satisfaction. I collaborated with cross-functional teams, including design, engineering, and marketing, to align strategies, streamline processes, and optimize product performance.By fostering strong vendor relationships and leveraging effective communication channels, I facilitated seamless project execution and timely delivery of high-quality products. My meticulous attention to detail and proactive approach enabled me to overcome challenges, mitigate risks, and drive successful outcomes. Show less

  • Assistant Manager - Product & App Development

    Mar 2018 - Dec 2018

  • Senior Executive - Product & App Development

    Jan 2017 - Feb 2018
• 

  Upskillable

  May 2019 - Oct 2021

  Customer Solutions Engineer

  Passion for delivering exceptional experiences and driving customer success. I bring valuable expertise in technical problem-solving, client relationship management, and solution implementation to my role. During my tenure at Upskillable, I served as a Customer Solutions Engineer for 2.5 years, collaborating closely with clients to understand their unique needs, address challenges, and provide tailored solutions. I played a pivotal role in ensuring the successful adoption and utilization of our products, contributing to increased customer satisfaction and retention. Show less

• 

  Dotlines

  Oct 2021 - now

  Key Achievements:1. Introduce electronic medical record system, prescription generation and patient management tool in just 37 days.2. Increase 0.2M Bdt monthly revenue of ghoori learning. 3. First time ever in Bangladesh introduce subscription model in edtech industry.4. Make Specialized Liver Center digitized by appointment and sample collection for Carnival Care. 5. Launch elderly care pack for UK market for Carnival Care.6. Run eCourier app and data analytics implementation project.7. For Ghoori learning daily 100+ new customer acquisitions. Show less Key achievements:1. Introducing international delivery system, partnering with Aramex for eCourier. Which generates 10M revenue. 2. Introducing dual currency cobranded prepaid card for eCourier. This gives fcom merchants a recognition in formal banking system. 3. Introducing instant payment service named instapay for merchants for eCourier. This is market disrupting service that helps us to reduce 30% merchant churn rate.4. Launching first every unique ride sharing app in Bangladesh market with fixed commission sharing model in just 3 months named Carnival Wheelz. Show less

  • Manager. PMO

    Jan 2024 - now

  • Deputy Manager. Product and Business Developement

    Jul 2023 - Dec 2023

  • Assistant Manager. Product & Business Development

    Jul 2022 - Jun 2023

  • Senior Product & Business Development Specialist

    Oct 2021 - Jun 2022