Kevin T Phillips

Experience

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  George Mason University

  Oct 2008 - Jul 2010

  Graduate Teaching Assistant

  Primary Role: I taught students how to articulate, design, and customize various persuasive messages for public presentation. I then traveled with the students to tournaments around the country to compete. Skills Developed: Message Development, Organizational Skills, Creative Design and Instruction, Editing, Careful Word Choice, Argument Construction, Student Empowerment, and Adaptability. Special Accomplishments: Nationally Placed 2nd in 2009, 4th in 2010, and consecutive International Championships. Several of the students placed among the top speakers in the nation in countless events. Public Outreach; Office of the State Treasurer in Topeka, Kansas- Summer 2009 Primary Role: In gearing up for an upcoming election it was my job to develop leadership lists to provide key members of Kansas with information regarding the state treasurer’s office activities and accomplishments. Skills Developed: My projects relied on self-motivation and public outreach. Other skills include; graphics work, time management, event planning, and a heightened social ability at different events. Special Accomplishments: In my summer at the Office I was able to help set up a network of people that included over 10,000 prominent Kansas citizens/activists. Show less

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  Kansas Lt. Governors Office

  Jan 2009 - Jan 2009

  Public Relations
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  Kansas State Treasurers Office

  Jun 2009 - Sept 2009

  Public Outreach Liason

  Primary Role: In gearing up for an upcoming election it was my job to develop leadership lists to provide keymembers of Kansas with information regarding the state treasurer’s office activities and accomplishments.Skills Developed: My projects relied on self-motivation and public outreach. Other skills include; graphics work, timemanagement, event planning, and a heightened social ability at different events.Special Accomplishments: In my summer at the Office I was able to help set up a correspondence program thatreached over 7,000 prominent Kansas citizens/activists.Communication Liaison; Sydney Carlin Congressional Campaign- Show less

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  Warner Cable

  Nov 2010 - Oct 2012

  Network Control Center Analyst

  Primary Role: During network emergencies the Network Control Center coordinates with strategic allies around the affected region and facilitates the emergency operations center’s communication lines to help resolve the incidents as fast as possible. During these emergencies I coordinate restoration efforts & communicate important messages. Skills Developed: Sensitive Material Handling, Audience Development, Crucial Time Management, Project Proposals, Personnel Reviews, ITIL Certification, Technical Writing and IT Project Management Training. Special Accomplishments: Selected to prepare and implement the entire Network Operations Center document handling process. Selected to help Time Warner Cable assist the Department of Homeland Security in a national emergency exercise- I drafted critical communication updates for TWC (May 2011). GNOC NCC Team Above and Beyond Award December 2011 (incredibly high honor at TWC). Show less

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  Northern Virginia Community College

  Jun 2012 - Aug 2015

  Adjunct Professor

  Primary Role: I teach public speaking and communication fundamentals to students of various backgrounds, age, and education levels. At NVCC Instructors are challenged with designing the coursework, executing the teaching and facilitation of that coursework, and then evaluating and improving coursework for future classes. Skills Developed: Education Content Development, Engaging Communication Curriculum, Evaluation and Feedback Skills, Question and Assignment Management, Communication Skills, and Creative Thinking Skills. Special Accomplishments: Currently teaching an accelerated 6 week course that is incredibly challenging and rewarding. Show less

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  The Encyclopedia Show DC

  Nov 2012 - Nov 2014

  Head Writer & Co-Host

  Starting in Chicago, The Encyclopedia Show is a variety show sweeping the nation with its wit and charm. Each show is centered around an entry into the Encyclopedia and cast members and contributors are given assignments to build a verbal entry into the Encyclopedia. Go to www.facebook.com/epediadc and get show dates, locations, and so much more!

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  Time Warner Cable

  Jul 2013 - Jul 2015

  Incident Management Trainer & Consultant / Knowledge Management Analyst

  I work with engineering and network operations groups and teach them how to make internal thought externally visible. During high impact situations internal troubleshooting skills are difficult to communicate, replicate, and teach others. When you troubleshoot in a repeatable, externally visible way, you're a much more efficient problem solver and decision maker. I teach Kepner-Tregoe's 3 Day Problem Solving and Decision Making workshop with Time Warner Cable and telecom specific examples and strategies. I spent the rest of time working in Knowledge Management to ensure work being done right is captured, accessible, and usable when Operations Teams need it the most. Show less

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  Charter Communications

  Aug 2015 - Jan 2018

  Content Operations Support Center - Process Improvement Manager

  We provide 24x7 engineering support for Time Warner Cable content delivered video. Content delivered video includes; IP Cable, VOD, Streaming Applications, and really anything people look at to see media. It's incredibly high pace, demanding, and fun!

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  Comcast

  Jan 2018 - now

  Working to protect information and systems integrity while empowering the business to move swiftly.

  • Manager of Information Security - Business Continuity

    Apr 2023 - now

  • Video Engineering Operations Manager

    Jan 2018 - May 2023
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  Purdue Global

  May 2021 - now

  Adjunct Professor