Brandon Jose

Experience

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  H&R Block

  Jan 2015 - Apr 2016

  Tax Professional

  -Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.-Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.-Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.

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  California State University Maritime Academy

  Aug 2018 - May 2019

  -Developed and implemented campaigns for email, online advertising, search engines and direct mail.-Wrote professional business correspondence and produced reports detailing updates.-Coordinated art and graphics creation for effective merchandising.-Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission. -Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.-Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.

  • Sports Information Assistant

    Aug 2017 - May 2019

  • Event Coordinator

    Aug 2018 - Apr 2019
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  Marriott Vacations Worldwide

  Aug 2019 - Jan 2020

  Marketing Executive

  -Coordinated resources to craft marketing plans for various projects including product launches and events.-Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.-Developed fresh, crisp content to diversify current promotional options.

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  SAIC

  Oct 2021 - Jul 2022

  Computer Operator

  Naval Computer & Telecommunications Station. Security Operations Center● Analyze, and successfully resolve moderate technical issues while providing high end customer service in a time sensitive manner.● Manage existing backlog of both classified and unclassified trouble tickets, following up with customers and resolving any technical difficulties that are still current. ● Assisted in the migration of NMCI assets from Windows version 1909 to 20H2 seamlessly and with minimal downtime.● Provide remote troubleshooting/support and request fulfillment for computers, printers and peripherals.● Experience with Active Directory to include account creation/management and File Share permissions management.● Provide training on service desk best practices to new hires. ● Assist technical leads in supervising and assisting Tier 1 Agents with difficult or moderate troubleshooting. Show less

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  Naval Information Warfare Center Pacific

  Jul 2022 - now

  System Administrator

  provide Windows System Administration support for a Research, Development, Test, and Evaluation (RDTE) network supporting a US Government customer at Naval Information Warfare Center in San Diego Point Loma• Troubleshooting and resolving issues with software and hardware• Patching computer systems• Application of STIGs to desktops• Knowledge of Microsoft and Adobe products• Familiarity with Group Policy