Michael Angelo Landicho

Experience

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  Sutherland

  Jul 2016 - Feb 2017

  Technical Support Representative

  • Provided technical support and customer service to the organization's users of computer applications and hardware; • Maintained a troubleshooting tracking log ensuring timely resolution of problems.

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  INTERNATIONAL WIRING SYSTEMS (PHILS.) CORPORATION

  Sept 2017 - Mar 2018

  Quality Control Specialist

  • Interpret, implement and evaluate adequacy quality assurance standards;• Reviewed the implementation and efficiency of quality and inspection systems;• Planned, conducted and monitored testing and inspection of materials and products to ensure finished product quality; • Analyzed data to identify areas for improvement in the quality system and develop, recommend and monitor corrective and preventive actions; • Prepared reports to communicate outcomes of quality activities. Show less

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  BMNY Construction and Enterprises

  Apr 2018 - Jul 2019

  Administrative Assistant

  - Act as the central access point such as screening all incoming telephone calls, inquiries, and requests- Prepares minutes of meeting during the monthly internal meeting- Responsible in daily and monthly reports for construction and materials- Assists in the coordination of administrative functions, including preparation of payroll;- Prepares daily and monthly inventory report of construction materials and supplies;- Acts as a liaison staff such as submitting bids, purchase request and release, deliveries of supplies and materials and remitting regular employees' government contribution. Show less

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  Sitel

  Aug 2019 - Mar 2020

  Customer Service Representative

  • Managed incoming calls and customer service inquiries under Staples Canada; • Generated sales leads.

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  BMNY Construction and Enterprises

  Apr 2020 - Nov 2020

  Administrative Assistant

  - Act as the central access point such as screening all incoming telephone calls, inquiries, and requests- Prepares minutes of meeting during the monthly internal meeting- Responsible in daily and monthly reports for construction and materials- Assists in the coordination of administrative functions, including preparation of payroll;- Prepares daily and monthly inventory report of construction materials and supplies;- Acts as a liaison staff such as submitting bids, purchase request and release, deliveries of supplies and materials and remitting regular employees' government contribution Show less

• 

  Shore360 Inc.

  Nov 2020 - Oct 2022

  QA / Data Validator

  • Expert in software and lead testing;• Responsible in creating test plans and test cases using test planning and management tools• Assists developers to provide quality assurance • Checks the actual results, match the expected results and ensure that the software system is defect free.