Samantha Smy

Experience

• 

  Dominos Pizzas

  Jun 2011 - Sept 2013

  General Manager

  • Responsible for handling over $10,000 in cash and taking bank deposits to the bank • Responsible for balancing labour, food costs, profit & loss of store • First manager to achieve 5‐Star Status (full year of perfect inspection score) for store • In charge of staffing, scheduling, training groups, hiring and dismissal • Perform monthly inspections • Completed one‐year restaurant general manager’s program • Handling customer concerns and complaints • Shift management, including opening and closing • Making sure store is up to health and safety standards • Key holder • Created and project managed marketing events such as school pizza days, street festivals Show less

• 

  Tim Hortons

  Sept 2013 - Jun 2015

  Supervisor/ Baker

  • Early morning shifts responsible for entire baking inventory of store, quality control • Customer service and complaint management • Balancing tills between shifts over $5,000 in cash • Work midnight shifts with no supervision • Completed AF Tim’s Training • Responsible for handling large sums of cash and balancing tills

• 

  Tommy Hilfiger

  Aug 2015 - Nov 2015

  Lead Cashier

  Lead Cashier• Responsible for opening and closing shifts • Shift management and till balancing for 6 tills over $15,000 in cash • Key‐holder • Assigning registers in the morning to staff • Solely responsible for returns and exchanges Men’s Lead • Sales of over $6,000 per shift • Setting up displays

• 

  Domino's Pizza

  Dec 2016 - Mar 2022

  Delivery Specialist

  Contract driver delivering up to 35 runs per shift

• 

  Superior Glove

  Aug 2018 - Mar 2022

  Business Development Associate
• 

  Tim Hortons

  Oct 2020 - Mar 2022

  Baker
• 

  Ice River Sustainable Solutions

  Aug 2021 - now

  Machine Operator