Bryan Erickson

Bryan Erickson

Volunteer Representative

Followers of Bryan Erickson858 followers
location of Bryan EricksonLehi, Utah, United States

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  • Timeline

  • About me

    Principal Technical Specialist at Microsoft

  • Education

    • Utah Valley State College

      1999 - 2001
      Associate of Science General Business
    • University of Utah - David Eccles School of Business

      2001 - 2003
      Bachelor of Science Business
  • Experience

    • The Church of Jesus Christ of Latter-day Saints

      Jan 1997 - Jan 1999
      Volunteer Representative

      Trained and supervised groups of 14-18 representatives who reported directly to meResponsible for teaching and motivating large groups of representatives through weekly and monthly training meetings.

    • IEnhance.com

      May 1999 - Jan 2002
      Account Manager/ Sales Representative

      Generated new sales through prospecting and persistence with gatekeepers in order to gain access to decision makers.Managed accounts receivables for over 1,300 clients.Developed quick rapport with doctors and their medical staff to persuade them to take a further meeting either by phone or in person.Responsible for maintaining account base while also up-selling and cross-selling other products to the current customer base.Successful at high paced trade shows where ability to communicate quickly-yet efficiently in order to entice doctors to spend money on the spot is imperative.Sold custom websites to and helped plastic surgeons and other specialized medical doctors to increase their online marketing presence. Show less

    • The Marketing One

      Aug 2004 - Mar 2006

      Placed in charge of the hiring and staffing needs for the entire team and project.Managed between 20-25 individuals and produced a coordinating and effective schedule for each employee.Instrumental in helping my team increase the average number of weekly appointments by 8, which represented a 27% increase in year over year appointments.Effectively managed the relationship with the vendor to ensure their satisfaction through frequent on-site and face-to-face meetings.Implemented a very successful new daytime team which previously had not been considered due to perceived ineffectiveness. This decision was critical in helping us achieve the increase in weekly appointments. Show less Developed strong strategic alliance to become a reseller of firewall/filter system for educational institutions K-12.Effectively and quickly obtained the appropriate product knowledge and capabilities in order to accurately demonstrate the product.Revived outdated sales call list and manufactured it into a smooth and predictable yet very producing pipeline.Increased sales over 125% within a 5 month time period by diligent prospecting and over the phone sales.Executed a successful sales plan and consistently exceeded monthly quota with little to no supervision. Show less

      • Senior Call Center Manager

        Jan 2005 - Mar 2006
      • Business Development Manager/Inside Sales Rep

        Aug 2004 - Jan 2005
    • Erickson Real Estate

      Feb 2006 - Apr 2008
      Owner/Sales Associate

      Implemented a successful lead and follow-up system to prospect for new clients.Increased sales and commissions by 35% in my second year---despite worst housing market in our nation's history.Awarded "Rookie of the Year" at affiliated brokerage in 2006.Built large clientele by working independently while maintaining a high level of sales proficiency.Guided clients through every step of one of the biggest life decisions-including arranging homes to visit, explaining loan options, negotiating sales/list price, explaining legal sales documents.Mastered the ability to quickly qualify a client's ability to purchase a home and become their trusted advisor. Show less

    • PGP Corporation

      Apr 2008 - Jan 2010
      Inside Enterprise Sales Specialist

      Managed and maintained an account base of over 170 accounts within the Fortune 1500.Responsible for the Southwest and Pacific Northwest Territories.Regular job responsibilities included but not limited to 25 prospect calls per day, Web Ex and live presentations on product portfolio to customers, negotiating pricing structure, managing renewals and facilitating purchase orders. Highest closed sales among fellow peers in 2009 - $5.07 million.Responsible for finding prospects and driving the sale of encryption software and professional services through to closure. Worked effectively with re-sellers and partners to up-sell current customers on various PGP software solutions.Closed 68 renewals in 2009 for a total of $1.02 million in revenue, which represents a 20% uplift based on results from cross-sell/up-sell.Awarded Enterprise Inside Sales Representative of the Quarter Q3 2008.Awarded Enterprise Inside Sales Representative of the Quarter Q4 2008. Show less

    • KLAS

      Apr 2010 - Mar 2011
      Senior Research Manager

      While at KLAS I was Senior Research Manager. My duties required me to do research with Doctors and their staff regarding their current EHR/PM Software, and what improvements they would like to see. The responses were compiled into reports that would be sold to the companies who provide the software. My other responsibilities were to manage and sell subscription to the HomeCare Division within the Ambulatory Medical Team. I was consistently one of the top 5 producers.

    • AdvancedMD

      Mar 2011 - Oct 2012
      Provider Direct Account Executive

      As part of a rapidly-growing Sales team, I focus on selling directly to physician's offices. AdvancedMD provides Best-in-Class PM, Billing, and EHR solutions, all in a Cloud-based model. My responsibilities cover everything from prospecting, solution analysis and consultation, leading product demonstrations and webinars through the AdvancedMD system, problem resolution, pricing proposals, and closing the deals.

    • Everyday Health

      Oct 2012 - Apr 2013
      Director of Strategic Partnerships and Consulting

      A digital media company marketing SEO, PPC, Social Media, etc. to Specialized Medical Practices such as Plastic Surgery, Cosmetic Dentists and Dermatologists. My responsibilities included determining through research which practices were in need of services, cold calling, finding decision makers, meeting and closing deals. I also attended many trade shows where I consulted doctors in regards to their online digital marketing, discussed newest technology and solutions in digital marketing, and closing them on services such as SEO, PPC, Website Production, Social Media, etc. Show less

    • Oracle

      Apr 2013 - Aug 2019
      Senior Solution Engineer - CX Applications

      - Facilitation of the Oracle Service Cloud (RightNow) product solutions and architecture to prospects and customers through in person presentations and demonstrations. - Oracle Service Cloud, Engagement Cloud and Oracle Policy Automation product expert- Supporting and providing the technical pre-sales efforts/needs of Up-Market(Enterprise) sales teams across all market segments/industries.- Uncovering the business needs of Up-market Organizations in industries that include High Tech, Retail, Financial Services, Life Sciences, Health Care, Automotive and Higher Education. Show less

    • Zendesk

      Aug 2019 - Jan 2022
      Enterprise Solutions Consultant
    • Microsoft

      Jan 2022 - now
      Principal Technical Specialist
  • Licenses & Certifications

    • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

      Microsoft
      Aug 2022
      View certificate certificate