Joseph Massa

Experience

• 

  Midwest Underground Of Mn Inc

  Aug 2001 - Aug 2009

  Crew Foreman

  o Lead crew of team members installing underground utilities. Coached and trained.o Operated heavy equipment, including directional drill and excavator.o Responsible for planning and completing projects ranging from small one day jobs to large scale projects lasting several weeks.

• 

  Target

  Jun 2010 - Oct 2012

  Team Lead Manager

  o Managed team of 15 team members. o Oversaw and coordinated all 3rd party vendor relationships within grocery area.

• 

  Wells Fargo

  Oct 2012 - now

  o Manage team of 43 team members across 3 different physical locations and remote, 8 direct including 4 managers responsible for ensuring compliance on commercial lending deals. o Headed system build for department. Responsible for design, defect identification, enhancement, and system testing. Experience with Agile testing and creating user stories. o Serve as primary liaison between sales, compliance, control and technology teams to build and enhance technology platforms used to streamline process while increasing control functions. o Experience with audit, including researching and analyzing documents/scenarios to determine regulatory impact and presenting findings to senior leaders and regulators. o Project management leader for creating and standardizing reporting. o Responsible for process mapping, procedure writing and providing training for department. Show less o Managed teams of 10-20 underwriters responsible for regulatory compliance. o Initiated procedure rewrite after review of regulatory and compliance requirements that increased department production by 30% o Created internal audit program, including findings matrix and provided training for the department which lead to increase in external audit pass rate of 15% o Responsible for new system development to manage workflow and track errors. Wrote process maps, procedures and provided training for department transition to new system. Show less

  • Lending Operations Senior Manager - AVP

    Sept 2017 - now

  • Lending Manager

    Aug 2014 - Sept 2017

  • Underwriter

    Oct 2012 - Aug 2014