
Lukas Laurin
Store Manager

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About me
Hospitality Business Student at Michigan State University
Education

Northville High School
2018 - 2022Diploma of Education General StudiesAtividades e grupos:Northville Rotary Club General High School Diploma.

Michigan State University
2022 - 2026Bachelor's degree Hospitality Business JuniorAtividades e grupos:Michigan State University Marketing Association Currently seeking a Bachelor's degree in Hospitality Business.Cumulative GPA: 3.6/4.0Dean's List 2023/2024
Experience

The N Den
Jan 2020 - Jan 2022Store ManagerDelegated tasks, and trained student staff daily to boost sales revenueRecorded and managed daily inventory through MS Excel and by handCommunicated and coordinated with vendors from 5 corporations including: Coca-Cola, PepsiCo,Nestle, General Mills, and Mondelez to order stock and take deliveriesUtilized Instagram, X, and TikTok to increase foot traffic with promotional videos created by studentsReceived and analyzed guest feedback using in-person and weekly online surveys

Target
Jan 2023 - Jan 2023Style ConsultantThis Career included: Interacting with and helping guests on a daily basis.Inventory Management (DPCI tracking through RFID).Cashiering through Target's POS System.Consistently preparing items for "Guest Ready".Pushing/Pulling new items for the Salesfloor.

Hyatt Place
Jan 2024 - nowGallery Host• Prepared hand-crafted dishes and served cocktails for guests in The Placery restaurant to provide a spectacular F&B experience.• Enrolled over 35 guests to our World of Hyatt rewards program to help meet our monthly ESR goal• Collaborated with sales team to market our property with community events (5K Blitz) and provided monthly audits of marketing materials to maintain an accurate third party presence.• Welcomed guests at Check-in/Check-Out and led the month of July with 3 dedicated guest reviews.• Gained significant knowledge of Hyatt's Colleague Advantage system, as well as Opera PMS and Micros POS systems to fully utilize our integrated software. Exibir menos
Licenses & Certifications
- View certificate

Certification in Hotel Industry Analytics (CHIA)
CoStar GroupMar 2024
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