Deogratias Modest Baraka

Experience

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  Omega Computers

  Oct 2012 - Jul 2013

  Acting Technician.

  For the spelt duration above I worked as the acting technician In Computer Maintenance and Repair, Networking and Web Designing where-in I gained Trust of many of my Moshi clients

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  Huawei

  Jul 2016 - Sept 2016

  Skilled Craftsman Level Trainee

  - Field maintenance department (FM): Site commissioning- Transmission (TX): Network transmission and traffic configuration by ERRICSSON Mini Link TN- Network Operations Center (NOC): Network monitoring, escalations and first level support

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  Lorsch Company LTD

  Jul 2017 - Sept 2017

  Skilled Technician Level Trainee

  - Cabling and structural layout of fibre cables- Fiber splicing and testing by an OTDR- Exploring FTX fibre technology

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  KTH Royal Institute of Technology,

  Jul 2018 - Jul 2019

  Human Centered Designer

   Implementing the IoT based solutions Prototyping and testing; Sensing and actuation Web Development by Django, a Python Framework Developing APIs by Django-REST Framework Project reports writing Pitching sessions on project solutions

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  Digital Opportunity Trust

  Jul 2019 - Aug 2019

  Social Innovator,

  Dare to Change Tanzania Program- Bootstrapping business ideas into enterprises- Building prototypes, market analysis and penetration strategies- Crafting revenue models, project management and design-thinking

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  HLB MEKONSULT

  Dec 2019 - Apr 2022

  Information System Auditor
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  Millicom (Tigo)

  Aug 2020 - Jul 2022

  Network Operations Center Engineer

  In my role I lead and manage NOC team while engaged in the following,• Precise first level support and escalations• Multi-vendor network monitoring (2G/3G/4G, link transmission paths) with Ericsson tools (ENM, Winfiol, Mini-Link TN, Citrix) and Huawei tools (U2020, NCE, iMaster-MAE)• Managing B2B links of individual companies and ISPs leased from Tigo network by working with back-office team to provide appropriate fixes• Network incident management by working with team members, 3rd parties and client under defined SLAs while considering the agreed MTTR for network outages.• Report writing to recap daily issues and outstanding outages. Show less

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  Airtel Tanzania

  Jun 2022 - now

  Business Enterprise Operations Support Engineer