Abhay Yadav

Abhay Yadav

Desktop Support

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location of Abhay YadavGurugram, Haryana, India

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  • Timeline

  • About me

    Sr. Technical Associate at HUB

  • Education

    • Dr. Ram Manohar Lohia Awadh University, Faizabad

      2012 - 2016
      Bachelor of Arts - BA ENGLISH LANGUAGE AND LITERATURE/LETTERS Second
    • Maharaja Agrasen Himalayan Garhwal University

      2019 - 2021
      Master of Business Administration - MBA Computer/Information Technology Administration and Management A
  • Experience

    • Groovy Communications India Pvt.Ltd

      Feb 2018 - Feb 2020
      Desktop Support
    • Wipro Limited

      Feb 2020 - Jun 2021
      • Desktop Support Engineer

        Feb 2020 - Jun 2021
      • Desktop Support Engineer

        Feb 2020 - Jun 2021
    • PharmaLex

      Jul 2021 - May 2022
      Desktop Support Specialist
    • Genpact

      May 2022 - Jul 2023
      Technical associate
    • HUB

      Jul 2023 - now

      Working as part of InfoSec team member, taking care of MDM solutions (Intune & JAMF) and endpoint security.• Leading CorpIT project, Device compliance and Endpoint Vulnerability management.• Administered and maintained Microsoft Intune environment, ensuring compliance with company policies andsecurity standards.• Developed and implemented Intune policies for device management, encryption, and application management,enhancing data security.• Managing application through Intune. Installing and updating applications on user devices using EXE, MSI,PKG and DMG packages.• Developing scripts for changing system configuration.• Patching end user devices and VMs on Azure.• Conducting regular audits to assess device compliance.• Taking care of user enrolment and off boarding processes.• Regular audit on Endpoint security and related vulnerabilities.• Troubleshooting and resolving Intune-related issues, ensuring seamless device management.• Taking care of application integration and making required changes.• Maintaining detailed documentation of my work and sharing knowledge base articles for users.• Performing Vendor reviews by going through organizational compliance certificates and documentations. • Taking care of RBAC and managing access packages. Guiding user with correct Access package according to their role requirement.• Reviewing Quarantine emails and phishing mails reported by users.• Blocking and whitelisting URLs and Domain on Defender 365.• Investigating alerts and incidents raised by SOC team.• Managing user email related requests, like creating DL, shared mailbox, Microsoft 365 group, security groups.• Managing Jira and Confluence for user accesses, creating spaces and projects using required templets, creating automation on Jira projects, etc• Taking care of Network devices and their proper functioning and configuration which includes ISP devices, Load balancer, Switches, Access points, printer, Show less

      • Senior Technical Associate

        Jul 2023 - now
      • Senior Technical Associate

        Jul 2023 - Nov 2024
      • Senior Technical Associate

        Jul 2023 - Apr 2024
  • Licenses & Certifications