Muhammad Taufiq Asmara S.Kom., MTI., PMP., ITIL

Experience

• 

  Institut Teknologi Sepuluh Nopember Surabaya

  Jun 2010 - Feb 2011

  Assistant Of Operating System Class
• 

  Pertamina

  Jun 2011 - Jul 2011

  Internship

  while in internship program.., we are working in enhancing visualization an creating report for ITOOLS inventory system Pertamina Jateng & DIY

• 

  Bapsi its

  Oct 2012 - Nov 2012

  Developer web and application

  Developing Video Conference System for BAPSI ITS using big blue button

• 

  PT Multipolar Technology

  Nov 2012 - Nov 2013

  Application Developer

  sharepoint and project server developer

• 

  Telekomunikasi Indonesia

  Dec 2013 - Aug 2022

  My Experience Involves:Project Management (Quality Acceptance, Tester, DevOPS (Agile) And Project Coordinator)Project Involves OSS (Operation Support System), CRM (Customer Relationship Management) and CX (Customer Experience)Database & Application Administrator ( I Handle WFM Mobile and Desktop Solution ) -Reviewing User Access Management based best practice in ITIL,-Preparing Compliance for any involvement in Audit ITGC-Involvement inhandling Incident Management, Problem Management -Concepting and applying best user management for application's compliance with company compliance standard-ensure Quality System delivered is Acceptable (Performance and Response time and functionally) Manage IT delivery & after delivery projectAnalyze User specification Requirement, Design and implement it to become SystemProject Adminstrator ->Handle Customer relation management Business process-> Management Skill ( Presentation, Coordinating, Minutes of meeting )

  • Assistant Manager

    Oct 2016 - Aug 2022

  • Junior Software Quality Assurance Engineer

    May 2015 - Sept 2016

  • Junior Business Architect

    Jun 2014 - Apr 2015

  • On job training

    Dec 2013 - May 2014
• 

  Telkom Indonesia

  Aug 2022 - now

  As a Project Expert, one of my key responsibilities is to facilitate learning sessions on project management practices. This includes:Delivering interactive training classes on project methodologies, tools, and best practices.Sharing real-world insights to help participants connect theory with application.Guiding professionals in applying frameworks like PMBOK, PRINCE2, Agile, and hybrid approaches to various project and operational contexts.Promoting a culture of continuous improvement and value delivery through effective project execution.My goal is to empower teams with practical knowledge they can immediately apply to improve project outcomes and organizational performance. Show less

  • Project Expert

    Jan 2024 - now

  • IT Manager

    Aug 2022 - now