Taya V.

Experience

• 

  GAULT DISTRIBUTORS INC

  Jan 1998 - Jan 2003

  Purchasing & Customer Service

  Served as a Purchaser, Customer Service Clerk and Receptionist within a Hotel/Motel Distribution company. Analyzed inventory levels and trends, forecasted demand and set safety/buffer levels on all product lines, produced purchase orders as needed, upheld logistics flow. Effectively developed telephone communication skills when handling customer calls and inquiries, and gave personal service to drop-in customers. Maintained government contracts and quotations, inputted orders in Web-based program, aided in management of invoicing and billing process. Oversaw a wide variety of administrative functions and office procedures which included reception duties and the operation of multi-line phone and paging system. Trained in how to respond to Government requests for proposals and developed quotation system to streamline and retain process. Played key role in assisting IT supervisor in trouble-shooting computer-related issues. Facilitated a complete office and warehouse relocation. LAST CHANCE LIQUIDATION Show less

• 

  Last Chance Liquidators

  Jan 2001 - Jan 2002

  Product Coordinator & Shift Supervisor

  Integrated over-inventoried items from distribution warehouse into retail setting; provided assistance in store set up and supervision and training of floor staff. Acquired products and transferred inventory from distribution warehouse to temporary liquidation store. Used Marketing tools and advertising to sell in a retail environment. Ensured constant turnover of popular and new items. Supervised evening and weekend floor staff, trained new staff. Balanced cash-outs at end of day and performed customer service and cashier duties. Created and maintained a balance sheet for nightly bank deposits. Show less

• 

  BakeMark Canada (A CSM Company)

  Jan 2003 - Jan 2008

  Purchasing Coordinator

  To manage a Purchasing team in locating and maintaining the best source of supply in an efficient, timely and cost effective manner.Perform a variety of key purchasing management functions within a fast-paced environment. Determine best source of supply, negotiate contracts, terms of sale; including pricing, discounts, product specifications and method of delivery for over 120 vendors. Lead and develop purchasing team in continued improvement in inventory accuracy, levels and turns as well as prioritization. Ensure budgeted service levels and financial targets are met. Maintain excellent communication with all departments within the company as well as coordinating with multiple branches across Canada. Conduct industry research to determine best products and competitive price levels and to maintain excellent supplier relations with confidence.• Lead Purchasing and aided in Operational launch of Christmas distribution for major grocery chain with sales totaling over $1 million. Created organized structure by which to execute this large-scale distribution for 4 years with tight dead-lines.• Creation of training database for 3 new employees and conducted routine performance appraisals.• Developed and maintained detailed administrative and procedural processes that reduced redundancy, improved accuracy and efficiency, and achieved organizational objectives.• Proven track record of accurately completing research for Supervisory reporting. Show less

• 

  Pacific Community Church

  Aug 2008 - Apr 2017

  Provided administrative support to the staff team and approved ministry leaders of Pacific. Addressed administrative tasks relating to office management, office work, church communications, and other areas identified and assigned by senior pastoral staff.Handleed multiple responsibilities that demanded high levels of competence in using computers, software (Microsoft Professional—Excel, Word, PowerPoint, etc.), and online resources critical to the functioning of the church (Easy Worship, Community Church Builder, Google Apps, Planning Centre, EZ Worship, etc.)Specific job responsibilities:Office ManagementCommunicationsWorship and other ministry coordinationMiscellaneous projects and eventsExpectations and skills required:Experience working in an administrative capacityDemonstrated ability to work as an effective team member Excellent oral, written and interpersonal communication skillsSelf –directed capacityDiscretion and confidentiality in handling sensitive issuesProficiency in a variety of computer applications on a PC platformAbility to account for budgetary purposesDemonstrate attitudes and behaviors consistent with the values, leadership philosophy,"Distinctives" and Mission and Vision of Pacific Community Church Show less Provides administrative support to the staff team and ministry leaders of Pacific; oversees office management; participates in ministry development; facilitates office functions; manages church communications as well as other key areas identified requiring support by the Pastoral staff.Facilitates team leadership and cultivating relationships; handles multiple responsibilities; solves problems and is open to constant challenge & change. Equips ministries, staff, volunteers and leaders with the administrative support required to accomplish the goals of their ministries as needed. Has knowledge of church structure, policies and standard practices and involve dealing with information that is sensitive or confidential.Areas of responsibility include:Ministry/LeadershipAdministration (Ministry)Communication oversight & maintenance (web, internal, general scheduling)Worship & Sunday Service CoordinatorOffice ManagementMinistry Action Team & Plan to Protect facilitation & maintenanceFacilities RentalsBudget ManagementPrivacy Officer Show less

  • Administrative Assistant

    Jul 2013 - Apr 2017

  • Administrative Coordinator

    Aug 2008 - Jun 2013
• 

  Cloverdale Christmas Hamper Program

  Sept 2014 - Mar 2017

  Administrative Coordinator

  Deployed an administrative framework to carry out the community program annually.Liaised with volunteer teams, community agencies, schools and businesses to share information, coordinate tasks, and initiate support on a strict timeline.Conducted intakes and assessed and determined eligibility of applicants.Provided referrals for other social and helping agencies to individuals. Executed various forms of communication, including letters, donation requests, website, social media and print.Recruited and hired seasonal volunteer and paid personnel.Solicited donations. Show less

• 

  Langley Community Services Society

  Jan 2016 - Mar 2016

  Social Service Practicum

  During my practicum at Langley Community Services Society (LCSS), I assisted the Early Childhood Educator at Family Place North, a drop-in program for caregivers with children 0 – 5. Family Place is a play-based learning program that gives an opportunity for parents to teach their children, do crafts and learn early childhood activities. I also attended community Early Childhood meetings, helped with child care for parenting classes, shadowed various managers and employees, attended training and performed various administrative tasks. I lead a sizeable project to revamp and organize curriculum for a youth support group program offered at LCSS. 200 hours. Show less

• 

  Seniors Come Share Society

  Aug 2016 - Dec 2016

  Social Service Practicum

  Assisted with program tasks or projects that helped the staff provide services for their clients. Facilitated Share and Care, a social program for seniors, as well as helping with community lunches. Performed Better at Home central client intakes, including phone calls, referrals, and database entry. Wrote a procedure manual for the Better at Home program and performed biography writing. Processed volunteer applications and assisted in creating volunteer orientation training. Various administrative tasks. 205 hours. Show less

• 

  Administrator of Accounts

  Mar 2017 - Jul 2017

  Harmony Home Maintenance Inc./Teragon Construction & Development Inc.

  Managed and developed efficient office systems. Acted as resource person to resolve problems. Processed and monitored the processing of payables, receivables and payroll transactions. Examined, analyzed and reconciled accounting and financial records and documents. Ensured accuracy and compliance with WCB, government and accounting, reporting and payroll policies and procedures. Performs various administrative tasks according to the needs of the company.

• 

  Seniors Come Share Society

  Apr 2017 - Dec 2019

  Created, managed, and implemented a new social prescribing program, to connect individuals who are utilizing the emergency room or consulting their General Practitioner (or other healthcare professionals) for issues generally considered to be social issues, to receive non-medical supports in the community. Duties included: creation of program policies and procedures, forms, surveys, reporting mechanisms and more; representing the organization and building strong partnerships with the Division of Family Practice, health care professionals, social workers, municipalities, and social, economic, recreational, and other supportive resource programs; program promotion and networking; completing client assessments and developing wellness plans that link the individual to appropriate resources and supportive services in the community; client advocacy; client follow-up; maintaining client confidentiality and privacy; regular program evaluations; comprehensive record keeping and reporting. Show less Responsible for all aspects of the Peers Reaching Out Program, including development, implementation and evaluation of the program. Peers Reaching Out was a referral program designed to address the needs of older adults in the South Surrey/White Rock area, who may for health, financial or other reasons be isolated and withdrawn from their peers and community. - Managed the development, implementation and evaluation of PRO program- Ensured the PRO program is reaching socially isolated and disengaged seniors in the South Surrey and White Rock area- Developed, implemented, and maintained program policies and procedures, manuals, training materials and evaluation and measurement tools- Carried out initial client assessment and developed a wellness plan- Accurately maintained all client records - Maintained appropriate records for evaluation, funders’ and organizational requirements- Fostered partnerships, established networks with other service providers serving the targeted population group and advisory committees- Liaised with other sites and community partners to create opportunities for community involvement, including sourcing out on-going sponsorship and funding opportunities- Oversaw that all program participants felt supported, empowered and are re-engaging socially and physically in our community-Oversaw recruitment, training and scheduling of PRO program volunteers- Tracked and reported program stats and success stories to Executive Director on a monthly basis- Contributed and assisted in the implantation of the organizational strategic plans, goals and initiatives as outlined in the annual strategic plan.- Recruited, trained, and integrated PRO volunteers into the program- Ensured program volunteers felt supported and that they had the necessary tools to work with their peers Show less The Peers Reaching Out (PRO) Coordinator of Volunteers position helps to develop, implement and maintain the PRO program, volunteer training and to assist with the development of policies and procedures pertaining to volunteer participation in the program. Specific Duties and Responsibilities: Develop, implement and facilitate the PRO- Program Volunteer Training program Develop policies, procedures and measurement tools for training program Recruit, train and integrate PRO- Program volunteers into PRO Program Maintain accurate records for reporting purposes set out by the Peace Arch Hospital Foundation. Ensure program volunteers feel supported and that they have the necessary tools to work with their peers Track and report program stats and stories to Executive Director on a monthly basis Grant proposals and grant writing.Assist with program evaluation and implement any changes that are identified during evaluation Other Duties as required Contributes and assist in the implantation of the organizational strategic plans, goals and initiatives as outlines in the annual strategic plan Show less The Older Adults Community Care Worker will focuses on strengthening the well-being and improving the quality of life for South Surrey/White Rock older adults (55+). This is accomplished by helping individuals obtain missing identification needed in order to access housing and financial security, accessing and developing an intervention plan to connect the older adult to housing, health and advocacy resources and strengthening the older adult’s capacity to successfully manage their particular challenges. Specific Duties and Responsibilities:Assisting in the implementation and coordination of the Mobile Community Care for Seniors with the City of Surrey and other collaborative partners.Represent Seniors Come Share Society at local and regional homelessness and housing meetings and events to advocate for the needs of seniors in our community and offer suggestions for gaps in services.Develop a framework for an ID Clinic that will assist in securing identification and complete forms that will provide access programs and services in the community that pertain to their healthcare, housing and income security needs.Work with un-housed or unsettled seniors to find stable housing and access needed services in order to maintain independence.Establish and maintain cooperative working relationships with community agencies and organizations to coordinate a collaborative approach to service delivery. Develops knowledge of community resources and programs, monitor trends and facilitates a collaborative response to service gaps. Document all activities including records of assessment, interviews, case notes and relevant sections.Participate in report-sharing with the MCCS, City of Surrey and collaborative partners Monitor, evaluate and implement changes as needed to ensure program effectiveness and efficiency. Timely, accurate and appropriate record-keeping and reporting.Grant proposals and grant writing.Other duties as assigned in related work. Show less The Meal Program Coordinator is responsible for the proper functioning of all aspects of the Community Meal Programs. While the program is based on providing nutrition to seniors, the goal is to get seniors out into the community to share a meal with others and increase social interaction rather than just delivering a meal to a senior to eat by themselves in their own home.Specific Duties and Responsibilities:Provide support, coordination, and marketing for community meal programs in the Surrey and White Rock area.Connecting with meal program participants.Growing the programs attendance, educational component and responsiveness to the needs of the seniors.Public Relations duties re: our organization, services, community support.Supporting and assisting with other Seniors Come Share programs as needed. Compiling statistics, submitting monthly and quarterly reports.Grant proposals and grant writing.Other duties as assigned. Show less The Coordinator is responsible for the proper functioning of all aspects of the Come Share Around the Table program. Job DescriptionDevelop, implement and oversee all aspects of the program.Recruit senior volunteers to develop and implement the program.Promote social participation and inclusion of socially and economically isolated seniors.Address food security issues in the program area.Recruit intergenerational volunteers to help with the cooking program and to assist with bi-monthly food drives.Develop outline for program participant story cookbook.Coordinate educations sessions regarding nutrition and budgeting.Track and report program stats and stories to Executive Director on a monthly basis.Maintain accurate records for reporting purposes set out by the New Horizons Seniors Programs.Grant proposals and grant writing.Other duties as required, such as, organizing volunteer training and FOODSAFE training, managing program budget, organizing group meetings, keeping track of kitchen equipment, soliciting donations from the community, promoting Come Share Around the Table within the community, collaborating with other Agencies in the community, developing and maintaining relationships kitchen facilities, developing new relationships in order to attain new kitchens, new members, and new contacts beneficial to Come Share Around the Table, developing and maintaining relationships with Local, Provincial and Federal Government Agencies and other potential funding resources Support community wide projects that result in increased food security. Show less

  • Program Coordinator: Senior Community Connector--Social Prescribing

    Sept 2019 - Dec 2019

  • Program Coordinator: Peers Reaching Out (PRO)

    Apr 2019 - Dec 2019

  • Peers Reaching Out (PRO) Coordinator of Volunteers

    Apr 2017 - Dec 2019

  • Community Care Coordinator

    Apr 2018 - Apr 2019

  • Meal Programs Coordinator

    Jul 2017 - Mar 2019

  • Around the Table Coordinator (Contract Position)

    Apr 2017 - Mar 2018
• 

  BC Public Service

  Jan 2020 - Mar 2020

  Social Work Practicum

  Child safety and protection worker:Received, assessed and responded to concerns of child abuse and neglect by interviewing parents, children and youth, and collaterals. Determined if children or youth were in need of protection. Collaboratively developed safety plans with families to ensure the safety and wellbeing of children and youth. Utilized assessment tools to determine vulnerabilities and strengths and needs of families. Collaborated with appropriate agencies and teams, internally and in the community, to provide services and various supports to families. Show less

• 

  Surrey Urban Mission

  Mar 2020 - May 2020

  Emergency Response Supervisor

  The Emergency Response Centre was a referral-based centre for the homeless population experiencing flu-like symptoms to reduce potential spread ofCOVID-19 from spreading amoung the population. -Supervised ERC staff to create and maintain safe, supportive spaces for individuals living on the streets, in shelters, or coming out of acute care who did not have a safe place to self-isolate if they had symptoms of, or tested positive, for COVID-19. -Assisted in the creation, implementation, and training of ever-changing operational procedures and protocols.-Performed patient intakes and ensured patients settled to their shelter area.-Supported individuals experiencing homelessness to access resources upon discharge.-Responded to Integrated Response Team (Fraser Health) staff, and patient needs. Show less

• 

  BC Public Service

  May 2020 - now

  Responsible for a varied caseload including investigating and assessing whether children are in need of protection; providing support services to families, children, and youth. Providing safety and support for children and youth in accordance with the Child, Family and Community Services Act, Ministry standards, child protection protocols, risk assessment tools, agency policies and procedures, and Indigenous standards of practice.Key job functions include: investigation and ongoing support, supporting children, youth and families, relationship building and communication, caseload management, reporting and administration, and meeting facilitation. Show less

  • Team Leader

    Jun 2024 - now

  • Child Protection Social Worker

    May 2020 - now