Jonathan Bufford

Experience

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  Academy Sports + Outdoors

  Mar 2016 - May 2017

  Retail Sales Associate
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  Amazon

  May 2020 - now

  Problem Solving Quality Analyst

  -Identify, investigate and correct shipment errors through programs such as Kick Out, Optimized Outbound Problem Solve (OOPS) and Putty tools to ensure customer orders are delivered.-Give training to newly hired associates and set an enthusiastic tone by showing successful tactics dealing with safety, quality and productivity.-Troubleshoot and resolve incoming defects that associates and customers encounter with inventory preventing products from being delivered with an incomplete shipping order. Mostrar menos

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  Prop Firm

  Jan 2021 - Mar 2022

  Stock Equity Trader

  -Successfully managed a simulated stock brokerage account with initial capital starting from 25k to 183k, a total of 158K in revenue within 8 months.-407% ROI in 8 months, in comparison to traditional stock market annual return 8% return.-Ability to identify potential trading strategies based on daily trends in current economy andcapitalize on market fluctuations with proper risk management based on account equity.

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  Genpact

  Mar 2022 - now

  Marketing Manager, Digital Marketing and Sales Operations

  -Led and oversee 20 Facebook Marketing Experts each with a book of business containing 150 clients/advertisers, reporting daily market metrics.-Tracking market developments, analyze trends, creating strategies, setting sales campaigns and maintaining advertiser brand growth per quarter.-Interacting with clients and dealing with advertiser’s inquiries. Develop Facebook strategies utilizing CRM to promote businesses, services, products and data analytics.