Ahmed Hammad

Experience

• 

  Amc Azur resort

  Jan 2011 - Jan 2013

  Shift leader reception

  Representative's responsibilities are varied depending on the company. They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

• 

  Coral beach rotana resort

  Jan 2013 - Jul 2014

  Team leader Front office

  Representative's responsibilities are varied depending on the company. They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

• 

  Hurghada coral beach resort

  Aug 2014 - Jul 2015

  Team leader Front office

  Representative's responsibilities are varied depending on the company. They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

• 

  Citadel Azur resort

  Jul 2015 - Aug 2016

  Front Office Supervisor

  The Front Desk Supervisor assesses operational needs and determines the employment needs. They find and train suitable candidates and manage their day-to-day activities. They create daily work schedules, approve time off requests and provide regular feedback.

• 

  MAK Hotels - Coral Beach Hurghada

  Aug 2016 - May 2020

  Front Desk Manager

  Front desk managers are primarily employed in the hospitality industry and should not be confused with front office managers who are employed in any number of industries. The position of front desk manager entails managing the reception area, coordinating all front desk activities, and supervising the support staff.

• 

  Pickalbatros Hotels & Resorts

  May 2020 - Jun 2021

  Assistant Front Office Manager

  It involves supervising staff, handling customer inquiries and issues, and ensuring efficient processes. While it may not be inherently hard, it can be demanding due to the need for strong organizational skills, attention to detail, excellent customer service, and the ability to manage a team effectively.

• 

  Abrabella azur resort

  Jul 2021 - Jan 2023

  Assistant Front Office Manager

  It involves supervising staff, handling customer inquiries and issues, and ensuring efficient processes. While it may not be inherently hard, it can be demanding due to the need for strong organizational skills, attention to detail, excellent customer service, and the ability to manage a team effectively.

• 

  Pickalbatros Hotels & Resorts

  Jan 2023 - Jun 2024

  Assistant Front Office Manager

  Front Office Manager responsibilities are:Ensuring timely and accurate customer service. Scheduling shifts and supervising front-office personnel including receptionists٫ security guards and call center agents. Training and supporting office staff. Handling complaints and specific customers requests

• 

  Arabella azur resort

  Jun 2024 - now

  Front Office Manager