Tyler Watthanaphand

Experience

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  AVG Mobilation (Droid Security)

  Mar 2010 - May 2010

  Translator

  Translated Droid Security into French and Chinese

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  ADownloader

  Jun 2011 - Jun 2011

  Graphic Artist

  Produced high quality vector graphics for menus and dialogs for the aDownloader Android application.

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  Vox Mobile

  Oct 2012 - Jan 2013

  MDM Configuration Technician

  Gained an understanding of the need for mobile device management(MDM)Configured phones to guidelines provided meGained familiarity with phone enrollment and in SAP Afaria, Zenprise, Airwatch, and Meraki Systems Manager

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  KingPin Computers

  Oct 2013 - May 2014

  Systems Technician

  Repaired desktops, laptops, televisions, small electronics such as phones and tabletsRebuilt OS's, removed viruses, and general software errors.Accompanied owner in business and managed services consulting

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  Piivate

  Jan 2014 - now

  President

  Provide IT services for companies looking to expand their media presence online with responsive websites, remote work, and distance education.Media services consulting: Provide photo and video editing, and management of content for online video platforms.Develop and implement process improvement strategies relating to data entry and automation.Provide hosted cloud services to customers looking for websites, ERP platforms, security and surveillance systems.Provide remote technical support services for end users supporting Windows 10 and Server 2019.Build and support network infrastructure incorporating zero trust models, single sign on and multi-factor authentication. Show less

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  Vincent Lighting Systems

  May 2014 - May 2017

  Systems Specialist

  Installed, upgraded, maintained, and engineered IT systems for a company that specializes in theatrical lighting. Rolled out MDM enrollment to 50+ iPhone devices using Meraki Systems manager and Apple ConfiguratorManaged VMWare infrastructure, ESXi, vSphere and specced out a SANConfigured and tested backup policies in Veeam for VMWareGained experience working with Sage 100 ERP 2013Deployed and managed a sharepoint 2013 server for internal company resourcesProvided consulting and development for implementing an e-commerce storeManaged several production databases for various company applications.Maintained Sage CRM, providing database maintenance, bulk data import cleanup, system modification in JavaScript, and general customization by manipulating tables and fields on the back end.Wrote scripts to help automate sysadmin tasks in powershell, batch and PHPManaged servers, policies, and users with Active Directory in Windows Server 2012 R2Troubleshooted and managed mailboxes in Exchange Server 2010Provided general application support for products like AutoCAD, Adobe CS, and VectorWorks.Advised in purchasing and upgrading IT assets. Show less

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  GLT Products

  May 2017 - May 2021

  Technical Support Specialist

  Gained experience in Citrix Xenapp, Sage 100 2017, Sage CRM, and Windows Server in a multi company environment.Furthered my experience with full-stack development by designing an internal website:Built a PXE boot application spanning 8 locations utilizing various technologies such as iPXE, DNS, PHP SMB, DFS, IIS, TFTP, and SQLiteDeployed ACTi video surveillance cameras and NVR software setup, built an NVR with off the shelf components and RAIDWorked with Veeam Backup & Replication in a multi site setup, multiple backup proxies, multiple domain controllers.Maintained server systems running the latest supported version of vSphere and ESXiUtilized PDQ Deploy to create unattended packages for Sage 100, Citrix Xenapp, MS Office w/OCT, Windows 10 Pro metro app removalUtilized PDQ Inventory to create IT system compliance reports of ~300 user machines (e.g. systems needing updates, systems with unwanted software, etc) Show less

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  GLT Companies

  May 2021 - now

  Network Administrator