Talk to sales Try for Free
Vanessa V.

Vanessa v.

bookmark on deepenrich
location of Vanessa V.Dacula, Georgia, United States
Phone number of Vanessa V.View Mobile No.
Followers of Vanessa V.273 followers

  • Timeline

  • About me

    BS IT | Security+, Network+, A+, Project+ | ITIL | Linux | AWS | Bilingual: English, Spanish

  • Education

    • Lanier technical college

      -
      Associate of arts and sciences - aas accounting 3.8

    • University of north georgia

      -
      Associate of science - as early childhood education and teaching 3.7

      Activities and Societies: Officer – UNG Honors Program Vice President – Phi Theta Kappa, Rho Mu chapter President – Phi Eta Sigma

    • Flowery branch high school

      -

      Activities and Societies: Beta Club, Book Club, National Honor Society, Lacrosse

    • Western governors university

      2022 - 2024
      Bachelor of science - bs information technology

      General Information Technology studies that include: databases, project management, website development, computer hardware and software troubleshooting

  • Experience

    • Multiple

      Aug 2017 - Feb 2023
      Office manager

      • Assisted in the formation and start-up of the company• Scheduled and managed two to three high-visibility projects per month• Saved the company 50% on monthly business insurance costs• Managed the purchase, maintenance, and troubleshooting of office equipment• Maintained bookkeeping of the company’s $200k yearly revenue• Assisted in the successful installation and deployment of front desk systems (FDS) in Fortune 500 hotel brands

    • Alorica

      Jul 2023 - Aug 2024

      • Using Salesforce, manage customer requests and maintain SLA• Assist customers through chat, email or phone.• Use Bomgar/screen sharing utilities to guide customer during troubleshooting process

      • Computer Hardware Technician

        May 2024 - Aug 2024

      • Product Support

        Jul 2023 - May 2024

    • Prevention starts with parents llc

      Oct 2023 - Feb 2024
      Technology researcher

  • Licenses & Certifications

    • Amazon web services cloud practitioner

      Amazon web services (aws)
      Sept 2023
      View certificate certificate

    • Network+

      Comptia
      Nov 2023

    • Comptia security+

      Comptia
      Apr 2024

    • A+

      Comptia
      Feb 2023
      View certificate certificate

    • Linux essentials certification

      Linux professional institute (lpi)
      Sept 2023
      View certificate certificate

    • Project+

      Comptia
      Sept 2022
      View certificate certificate

    • Itil 4 foundation level

      Axelos global best practice
      Oct 2022

  • Volunteer Experience

    • Spanish Sunday School Teacher - Middle School

      Issued by Hebron Church on Dec 2023
      Hebron ChurchAssociated with Vanessa V.

    • Prayer Team

      Issued by StreetWise Georgia on Jul 2023
      StreetWise GeorgiaAssociated with Vanessa V.