Experience

• 

  American egyptian academy

  Nov 2019 - Dec 2020

  English instructor

  Worked as an English Instructor for adults as a part time job during college dealt with different types of students with different mentalities and comprehensive levels with easing information and coaching them to fluency level .

• 

  _vois

  Dec 2020 - Oct 2022

  Customer service representative

  A customer service representative who is responsible to deliver the best service to UK customers with handling their queries and showing empathy to their struggle with any issue they face with active listening and attention to details and going the extra mile with their own needs by offering new services and products to save their time and money and adding value to the customers and gaining their satisfaction .

• 

  Arabic localizer

  Oct 2022 - Sept 2023

  Software test engineer

  - Agile environment -Manual Testing on ERP systems-API Testing using GraphQl -Mobile Testing using BlueStacks Emulator-Web Testing - Database Testing using SQL -Automation Testing using Java and Selenium -Git commands- Clickup Management Tool

• 

  Amit learning

  Dec 2022 - Mar 2023

  Software testing trainee

  - Automation Testing using selenium webdriver -Java -Manual Testing -Jira & x-ray -Api Testing using postman-Database fundamentals & MYSQL -ISTQB Foundational level-ISTQB Agile Tester

• 

  E& uae

  Oct 2023 - now

  -Test squad lead-Agile and waterfall environments-Manual & Exploratory Testing-Requirements Analysis-Mobile and portal Testing- Azure DevOps Management tool - RTC & RQM for reporting defects

  • Software Test Engineer

    Dec 2024 - now

  • Software Test Engineer

    Oct 2023 - Nov 2024