Experience

• 

  Barclays

  Jan 2007 - Jan 2007

  Direct sales agent

  -Primary functions was to market and sell Barclays' various asset and liabilities products. The focus was to meet the set targets and where possible exceed management's expectations with regards to achieving premium income budgets-After undergoing intensive training in marketing and selling bank’s products and services, Know Your Customer (KYC) and Risk and Compliance Policy, I successfully marketed, sold and cross-sold Barclays Bank Zambia Plc’s products and services, and helped in maintaining good relationships with the bank’s customers.- Ensured the successful completion of end to end processing of account opening and loan applications. Show less

• 

  Natsave

  Aug 2008 - now

  -The purpose of the job is to implement and address appropriate business strategies to develop my unit into a financially strong and profitable entity•Manage all operations in accordance with the laid down operational procedures and regulations.•Manage the unit’s continued growth in customers, assets and earnings•Ensure the unit maintains high standards of operations and control of assets•Coordinate and consolidate unit's activities in establishing new business links and customer groups•Continuously analyze performance of the unit to ensure viability of the business and introduce corrective measures and mechanisms when necessary.• Managing the credit function of the unit. Show less - Responsible for general branch operations and supervision of staff-Safeguards cash by ensuring that the safe is secured at all times-Manages cash flow by ensuring that cash is readily available for customers-Ensures that there is no income linkages at all times-Ensures good filing and record keeping-Ensures security conscience of all members of staff at branch level-Puts in measures to prevent fraud-Effectively supervises staff. -Manage cash in order to produce an efficient and effective customer service and maximize bank profits-Offer a sustainable, consistent and quality general banking services to all customers.Enhance the system and the process for linking bank policies and goals to individual jobs; so Show less Management trainee (National Savings and Credit Bank)- Underwent intensive one (1) year management training program in all functional departments of the bank. Started with all Head Office departments and ended the training at the branch where I acted as supervisor and cash custodian under operations. - In credit, I received, appraised and recommended loan applications for approval. Conducted marketing tours and managed monthly loan recoveries in collaboration with various government ministries and other stakeholders. Prepared and submitted both Head Office and Bank of Zambia reports Show less

  • Senior Manager

    Jul 2020 - now

  • Branch Manager

    May 2012 - Jun 2020

  • OPERATIONS OFFICER

    Oct 2009 - Apr 2012

  • MANAGEMENT TRAINEE

    Aug 2008 - Sept 2009