Experience

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  Q c financial services, inc.

  May 2008 - Nov 2009

  Customer service representative
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  Advance america

  Nov 2009 - Apr 2011

  Assistant manager

  Responsibilities include but are not limited to assisting the Center Manager in the daily operations and growth of a center.Budget Control - Assist with managing P&L, payroll and other budgeted items; continuously identify ways to control costs. Control cash flow, balancing and audits while maintaining Loss Prevention (LP) standards.Recruiting - Assist with center's recruiting efforts.Product Knowledge - Understand new and current products so you can assist with the company's marketing and sales initiatives.Marketing - Assist with the maintenance of an on-going marketing strategy and marketing tracking sheets for the center. Help conduct divisional market analysis/strategy to increase total market share and active accounts. Pursue marketing strategies that would help grow center.Collections -Assist in leading team in collecting Past Due, Non-Sufficient Funds (NSF), Write Offs, and field calls.Customer Service - Provide exceptional service and support to customers.Data Entry - Complete transactions accurately and in a timely manner on both new and existing accounts.Account Maintenance -Ensure all required documentation is included in each customer's file. Information should be accurate and complete.Local Travel - Assist with marketing, collections, staffing, and bank transaction responsibilities within the division.Assist with overseeing center operations; conduct daily opening and closing procedures; manage center when Center Manager is absent.Assist Center Manager in ensuring center compliance with Federal, State and Local Laws.Communicate and adhere to all points of the Company's Creed.Adhere to all company policies and procedures. Show less

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  Elwood staffing services, inc.

  May 2013 - Oct 2020

  Sr. staffing manager

  Serve as customer service representative to client companies and interview candidates for placement on job assignments. Exercise independent judgment and discretion when hiring candidates, identifying candidates for placement on specific job assignments and in counseling and terminating temporary associates. Ensure associates meet or exceed clients’ expectations with respect to attendance, attitude, dress, skills, and quality of work. Provides Superior Customer Service in all aspects of the job. Show less

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  Stadelman fruit company

  Nov 2020 - Dec 2022

  Human resources representative

  The Human Resource Representative will assist the Human Resource Manager with complex and specialized administrative tasks including reviewing job applications from prospective employees, managing and overseeing records, and generating reports.

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  Lamb weston

  Feb 2023 - now

  Hr service center associate