Experience

• 

  The george

  Jun 2005 - Feb 2008

  Waitress

  - Meeting and greeting customers- Looking after the customers wants and needs- Taking telephone bookings- Cleaning and relaying tables- Creating professional relationships with the customers and the staff - Creating a high level of customer satisfaction.

• 

  Borkowski pr

  Mar 2007 - Mar 2008

  Work experience

  - Creating databases- Helping with Press Releases- Brainstorming- Creating client coverage boards- Contacting and creating sample packages for newspapers- Cutting and filing newspaper and magazine coverage

• 

  Harvester

  Mar 2008 - Dec 2009

  Waitress

  - Ensuring a high level of customer satisfaction- Cleaning and waiting on the tables- Creating staff motivation,- Creating relationships with both the staff and the customers - Started my team leader training.

• 

  Newmarket holidays

  Dec 2009 - Dec 2010

  Holiday sales consultant

  - Providing a high level of customer service- Creating employee incentives- Hitting sales targets- Answering telephone calls from potential customers- Creating bookings- Using my own initiative as well as working within a team, - Product knowledge- Processing payments, sending out brochures, - Making the most amount of revenue within the sales team

• 

  Iglu.com

  Dec 2010 - Jul 2011

  Sales consultant

  - Responsible for hitting and exceeding sales targets- Working with the team to hit group targets- Providing exceptional levels of customer service- Tailor making holidays for customers.

• 

  The george inn

  Jul 2011 - Jan 2014

  General manager

  - Responsible for hitting or exceeding sales targets- Inspiring bar staff to deliver prompt, friendly and efficient service at all times.- Daily Stock Control and full weekly audit.- HR responsibilities including recruitment, training and development of staff.- Responsible for management of brand standards, stock rotation & cashing up.- Analysing data and drawing conclusions for the business.- Coordinating & planning for big events to increase revenue.

• 

  Walter & mair

  Mar 2014 - Aug 2014

  Negotiator

  - Generating appointments for viewings, mortgage advisors, valuations.- Negotiating with potential sellers and also buyers.- Marketing properties by phone & letters to potential buyers.- Following up business leads.- Preparing professional sales brochures and promotional information- Maintenance of company database

• 

  The adecco group

  Aug 2014 - May 2015

  Recruitment consultant

  Permanent Recruitment Consultant

• 

  Flight centre travel group

  May 2015 - Sept 2016

  International travel consultant
• 

  The dragon

  Sept 2016 - now

  General manager