Experience

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  Vsk insurance company

  Apr 2014 - Oct 2019

  Acted as a business analyst and managed projects related to the development and launch of new products of the insurance company. Responsible for IT implementation of products in full cycle (from the moment of purchase/issue of contract, to accounting in accounting system and the moment of loss settlement). • Participated in cross-functional product development teams as an IT expert.• Collection, analysis, formalization and agreement of business requirements.• Evaluation of IT implementation of the product. Formation of product financial model. • Presentation and defense of initiatives at project and product committees.• Reconciliation of solution architecture with the architecture office.• Requirements decomposition into tasks. Formation of a schedule and resource plan.• Task setting for development teams. • Participation in task prioritization for IT teams and resource planning.• Interaction with contractors and integrators. • Project oversight at all stages. Conflict identification and resolution.• Project reporting. Organization of product demonstrations. Results:- Implemented more than 35 insurance products sold through the online store, mobile application, front-office, as well as on the sites of partners - car dealerships and retail stores (involving integrators).- Analyzed and initiated the optimization of integration with external systems of the partners, which led to a decrease in technical errors, and as a result, reduction of the debt to the partners in the amount of more than 1 000 000 USD.- Implemented product development methodology in Jira. Show less • Elicitation functional and non-functional requirements from stakeholders • Defining business objectives, evaluation the feasibility if implementing each requirement, negotiating priorities • Decomposing high-level requirements into appropriate levels of detail • Specification business requirements in Use Cases, User Stories • Participation in design development. Analysis prototypes in Figma and describing UI interface • Definition of solution architecture in collaboration with architect • Writing technical specifications of Web services using Swagger UI for describing the structure of API • Modeling relational and non-relational databases • Coordination implementation throughout the whole life cycle using Agile/ Scrum • Testing features (backend, frontend) • Leading a group of System Analysts (mentoring, planning, review specifications) Show less • Organization and control of the work of the vertical of operational departments in 80 branches in the regions of Russia (more than 250 employees in the vertical).• Optimization of business processes related to the execution, calculation and accounting of insurance contracts. Description of current (AS-IS) processes and modeling of TO-BE business processes.• Development of business requirements for back-office and front-office systems of the company.• Development and implementation of an accounts receivable management system.• Maintenance of reference directories of normative and reference information.Results:- Developed and implemented a new process for centralized contracts and payments accounting function in a single hub in Volgograd. As a result, reduced the operational burden of 70 FTE and simplified the process of managing the vertical.- As an analyst and developer (PHP, XML) I developed a solution for automated loading of the contracts into the accounting system, which allowed to automate the manual entry of the contracts and reduce the operational load by 30 FTE. Show less

  • Business Analyst / IT Project Manager

    Mar 2018 - Oct 2019

  • Lead System Analyst

    Oct 2015 - Mar 2018

  • Head of Operations

    Apr 2014 - Oct 2015
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  Allianz

  Oct 2019 - Oct 2020

  Business analyst / it project manager

  I combined the role of business analyst and project manager. Supported the company's strategic projects aimed at automating business processes, reducing costs and improving customer service. Core Functionality:• Interviewing customers and experts. Conducting pre-project research. • Defending projects and budgets at project committees. • Collection, analysis, formalization, coordination of business requirements. • Description of current (As-Is) and modeling target business processes (To-Be).• Development of terms of reference. Description of XML / JSON models in the implementation of integration tasks. • Decomposition of requirements into tasks. Formation of the time and resource plan. • Participation in IT teams task prioritization, resource scheduling and release plan creation. • Interaction with external vendors (tendering, contracting, monitoring, acceptance).• Quality and deadline control.• Demonstration of developed products to internal customers. • Organization of testing / acceptance tests. • Development of user manuals and documentation of business processes.• Maintaining knowledge base in Confluence.Results:- In the role of Project Manager / Business Analyst / Systems Analyst, implemented the digitalization of the business process of issuing insurance contracts by agents (previously - handwritten forms of BSO, now - calculation, execution and issue from the front-office system), which led to a reduction of the operational load on the agents and reduced the time to issue a policy by 80%. - In conjunction with a contractor, implemented a Medins automated ambulance call system. Provided integration with the Pult operation system. As a result, the time of ambulance calls by the staff of the Desk was reduced by more than 50%. Show less

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  Gazprombank mobile (virtual mobile operator)

  Oct 2020 - now

  Project manager / business analyst

  Managed projects since the launch of the startup. Served as project manager, business analyst, and scrum master. Managed a cross-functional team of more than 40 people.Main areas of work:• Implementation of project methodology in the startup (implementation of agile ceremonies, planning and prioritization processes); • organization of the launch of a mobile operator in the regions (full cycle, from obtaining permits from the supervisory authorities to the configuration of IT systems and preparation for the commercial launch in the region);• support of internal task backlogs (fixing and formalization, grooming, business analysis, evaluation, prioritization, etc., up to the implementation and launch). Development and implementation of business requirements;• interaction with vendors (selection, bidding, analytics and tasking, monitoring and acceptance); Results:- Increased the regions of mobile operator presence from 1 (Moscow) to 51 subjects of the Russian Federation.- Completed more than 20 projects related to the mobile operator. - Created a team to implement tasks using Jira and Confluence. Show less