Experience

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  Weekendnotes

  Oct 2009 - Jul 2014

  Editor

  • Editing and writing articles about things to see and do in Australia and in selected cities around the world• All editing and sub-editing duties involved with creating content including correcting grammatical errors, providing writers with feedback, sourcing photographs, and adding titles and captions• Working with writers to create interesting and informative content that conforms to the style guide, and is relevant to the focus of our site and appropriate for our demographic• Managing social media content for Weekend Notes Brisbane• Creating a style guide to ensure uniformity in all articles Show less

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  Midnight echo magazine

  Nov 2012 - Nov 2013

  Newsletter manager

  • Launching and producing a monthly newsletter using Mailchimp for a bi-annual dark fiction magazine• Sourcing content from magazine staff and contributors and creating content myself to produce a newsletter that encapsulates the spirit of the magazine, with the purpose of increasing circulation• Producing promotional copy for advertising purposes

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  Pcyc queensland

  Oct 2015 - Dec 2019

  * Worked as part of a three-person team tasked with centralising contracts and procurement throughout PCYC branches in Queensland* Assisting with benchmarking and other planning information for executive management in order to determine strategies required to meet executive growth and financial goals* Project management of procurement processes (including but not limited to fleet management and contract maintenance), including research, roll-out, negotiations, maintenance and relationship management, in adherence with procurement strategies* Working intra- and inter- departmentally to effectively communicate new processes and provide ongoing support to all stakeholders to ensure success Show less * Providing high level of customer care and maintaining visitor expectations as first point of contact at PCYC State Office* Coordination of correspondence and documents and maintaining database records in accordance confidentiality policies* Providing business support and scheduling coordination for executive level team* Delivering cross-departmental support across PCYC State Office and 50+ branches across QueenslandKey achievement:* Performing role of Executive Assistant for a three-month relief period, providing specialised support to CEO, COO and board members, general support to all general managers, and minute taking during board and executive meetings Show less

  • Procurement Officer

    Jan 2019 - Dec 2019

  • Receptionist

    Oct 2015 - Jan 2019
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  Deaf services

  Dec 2019 - Dec 2020

  Third party officer

  * Responsible for all third party contracts, including face to face fundraising teams, event stakeholders, and strategic partnerships* Co-ordinating profitable operations within budget, to optimise brand awareness and position, performance outcomes, and future business growth* Forming and leveraging strategic partnerships* Developing and maintaining multichannel activities, including face to face and digital events, lead generation activity, and social media marketing* Creating and maintaining data gathering and reporting systems to monitor and evaluate sale activity, produce forecasts, and inform decisions* Providing data analysis to present complex information to stakeholders in an easily understood formatKey achievements:* Identification of key loss areas and business case presentation of solutions, resulting in department exceeding sales targets for the first time* Creation of training package for new POS software, including training videos, documents and in-person workshops Show less

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  Australian marine conservation society

  Dec 2020 - Jun 2021

  Donor care officer

  * Main point of contact within the AMCS fundraising team for current and potential donors* Supporting multichannel customer journey, involving direct mail, SMS, digital campaigns and email, to optimise donations and strengthen brand reputation* Providing support and care to AMCS financial supporters, including donors, corporate sponsors, and business supporters* Following and creating data recording and analysis systems to evaluate donor attrition and inform future decision making* Reconciliation and receipting of several income streams on a monthly basisKey achievement:* Creating comprehensive policy and procedures documentation for the newly created role Show less

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  Queensland parliament

  Jul 2021 - Jul 2022

  Assistant electoral officer

  * Providing a wide range of support to a State Member of Parliament* Assisting the Member with day-to-day functions of the Electorate office and representing her in her absence* Liaising with Government departments, external businesses, and community stakeholders to provide rapid and satisfactory responses to constituent queries* Creating, maintaining and advising on media related issues, including but not limited to social media, media publications, research and briefings* Maintaining records according to existing office procedures and Queensland Parliamentary Services confidentiality policies* Coordinating relevant events Show less

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  Brisbane city council

  Jul 2022 - Nov 2024

  Ward advisor

  Managed events, projects, and communications to support the community and advance the objectives of the Wynnum Manly CouncillorCommunuicationsDeveloped and managed targeted communication strategies across a variety of channels, focusing on eliminating barriers to access and inclusion.Key achievements:* Maintained regular content schedules, including a monthly newspaper column and a weekly newsletter; using Mailchimp, I increased our mailing list by 35% within the first year.* Managed a daily social media calendar using tools like Canva, and VEED.IO to craft engaging content that significantly increased follower engagement.* Developed a strategic communications framework to swiftly respond to emergency situations such as severe weather events.* Oversaw media relations during the transition between an outgoing and incoming Councillor, ensuring a seamless transition for the community.Events ManagementPlanned and executed community events from inception to completion.Key achievements:* Successfully led the planning of the WM Australia Day Breakfast for two years, managing stakeholders and coordinating logistics to provide free breakfast and entertainment for to up to 10 000 attendeesGrants ManagementOversaw the end-to-end function of the community fund grants program, including applications, funding requests, disbursements, and compliance.Key achievements:* Developed a comprehensive policy and procedures manual for grant processes, ensuring consistency and correctness in the management of each grant.* Enhanced transparency and equity of process through regularly analysis of grant data to ensure fairness in fund distributionOffice Management* Managed the ward budget, allocating funds according to community needs and priorities and ensuring prompt payment of all invoices.* Day-to-day office managemente.Key achievements:* Successfully managed an unexpected budget cut thanks to meticulous expense tracking, ending the year with a small surplus. Show less

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  Australian country choice

  Nov 2024 - now

  Communications and community engagement specialist