Experience

• 

  Microsoft

  Jan 2003 - now

  Program Manager -Microsoft OEM Operations since 2008. License Agreement configuration specialist for 6 years (lead of the configuration team for 3 years)• Manage the licensing configuration and pricing vendor teams; ensure vendors perform key tasks and meet all agreed upon milestones, manage team to budget requirements, act as escalation point for any configuration or pricing issues and troubleshoot as the need arises. • Pricing SME for the Pricelist Processes. Coordinate pricing efforts with PMs and appropriate business Partners to determine the most appropriate to set-up pricing for our Customers. Create, maintain and publish: Product Schedules, Master and Standard Pricelists, and complete Pricing updates. Communicate downstream pricing needs to our business Partners. • Project Manager for Pricing enhancement projects; complete all PMO toolkit documentation, create and send status reports, present as appropriate to management and senior management on project status, write BRD documents and assist in creating Testing Use Cases, coordinate project tasks with Solution Delivery, Engineers, Policy, and other Operations Teams.• Plan and manage new and revised program and product implementation efforts (including working with Legal on development of standard licensing forms, and working with Systems and line managers on process documentation and implementation).• Analyze impact of “proposed” new program features and standard licensing terms on existing operations and systems, and implement modification to terms or systems to ensure successful program implementation. This includes working with various organizations within Operations.• Review and provide input on requirements for updated versions of the OEM License Wizard, SAP, and other OEM tools. Provide testing and feedback on pre-release systems.• Develop and rollout operational processes, policies, procedures and communications surrounding operational programs. Show less Microsoft Corporation (1994-1998, 2003-Present) Program Manager, OEM Operations, 8/08 - Present Database Administrator SME/Business Analyst, OEM Operations, 4/07 - 7/08 (Lead) Database Administrator/Licensing Coordinator, OEM Operations, 1/03 - 3/07 Administrative Assistant to the Director of Worldwide OEM Marketing, 4/96 - 11/98 Administrative Assistant to the Director of Worldwide Softimage Sales, 5/95 - 4/96  Administrative Assistant to Business Manager, 10/94 - 5/95 Show less

  • Launch Manager

    Oct 2024 - now

  • Launch Manager

    Oct 2024 - Oct 2024

  • Operations Program Manager

    Apr 2018 - Oct 2024

  • Operations Program Manager

    Jul 2014 - Mar 2018

  • Operations Program Manager

    Jan 2003 - Jul 2014

  • Program Manager

    Jan 2003 - Jan 2010