Experience

• 

  Hellenic telecommunications organisation

  Nov 2005 - Jun 2006

  Customer service specialist

  - Directly engaged with customers through various channels, including telephone, digital communication, and face-to-face interactions. - Ensured prompt responses to customer inquiries, demonstrating effective communication and problem-solving skills. - Directed requests and unresolved issues to designated resources, contributing to seamless customer service delivery.

• 

  Ministry for foreign affairs of the hellenic republic

  Oct 2007 - Apr 2008

  Intern

  Internship at the D1 Directorate for UN and other International Organizations- Actively contributed to tasks related to International Relations & Security and International Cooperation. My responsibilities included handling matters concerning UN candidatures and organizations, with a specific focus on UNODC, UNESCO, and UNHRC. - Organised and participated in meetings covering a diverse range of international issues, gaining valuable insights into diplomatic processes and fostering a deep understanding of the intricacies of global governance. Show less

• 

  Institute of international relations

  Sept 2009 - May 2017

  Research team head

  - Leading comprehensive research initiatives focused on U.S. Domestic Policy. My role involved systematic documentation, study, and analysis of American foreign and security policy within the Euro-Atlantic space. I specialized in policy analysis, with a keen focus on the dynamics of the U.S. Presidency and Congress.- Overseeing a team dedicated to producing valuable contributions to the understanding of key policy issues. My expertise lied in navigating complex geopolitical landscapes and distilling nuanced policy matters into actionable insights. Show less

• 

  British council

  Jan 2014 - Nov 2022

  - Partnership and Relationship Development: Implemented a partnership approach to extend reach and impact, securing partner funding and developing a robust digital and media strategy. Ensured audience focus for maximum engagement. Created and managed partners from the public sector, the private sector and the civil society- Project Development: Contributed to Education and Society objectives in Greece, aligning with regional and country business plans to support corporate strategies.- Project Management: Orchestrated projects in line with corporate outputs and strategic objectives, effectively communicating with internal and external stakeholders. Met income targets through impactful partnerships and monitored project budgets, ensuring minimal variances and reporting significant risks.- Monitoring & Evaluation: Designed and executed comprehensive evaluation plans for projects, ensuring effective measurement of outcomes and impact.- Communications: Spearheaded effective communication and dissemination strategies, maintaining a continuous flow of relevant information and stories to stakeholders. Led media relations activities to enhance visibility.- People Management: Managed a team of coordinators, assistants, and trainers according to program/contract requirements, fostering collaboration and efficiency.- Internal Quality and Best Practice: Upheld internal quality standards and best practices, contributing to the overall success and effectiveness of the organization's initiatives. Show less Overseeing and implementing projects within the realms of Education, Arts, Science, and Social Entrepreneurship. Specialized in creating efficient and cost-effective promotional vehicles, securing media partnerships, and executing comprehensive traditional and social media strategies.Adeptly managed activities, resources, equipment, and information. Liaised with colleagues and partners to define project requirements, scope, and objectives, ensuring seamless coordination. Contributed to project proposals, developed timelines, schedules, and budgets, and actively monitored and tracked project progress. Acting as the point of contact, I communicated project status effectively to all stakeholders, utilizing project management tools to ensure budget adherence and successful project outcomes.Excel in project accounting, ensuring accurate compilation of information for auditors, closing out project accounts upon completion, and providing detailed reports on project profitability, budget monitoring and expenses to management.To name but a few projects:-Culture Shift: Technology meets Art, in partnership with Google-FameLab, sponsored by AstraZeneca-Coding Competition and Respect Diversity programme, sponsored by Samsung-Innovation Week, in partnership with the British Embassy in Athens-Transforming Future Museums, in partnership with Stavros Niarchos Foundation-Athens and Thessaloniki Science Festival-Enterprising Socially, in partnership with Municipality of Athens-International Creative Writing Summer School, in partnership with Kingston University-Imagine Peace Youth Camp, in partnership with United Nations Office on Sport for Development and Peace and with International Olympic Truce Centre-Making Science Real in Schools, an EU funded program Show less

  • Education and Society Programmes Manager

    Feb 2019 - Nov 2022

  • Partnerships and Projects Coordinator

    Jan 2014 - Jan 2019
• 

  Pwc greece

  Nov 2022 - Mar 2024

  Workforce transformation manager

  - Conducted in-depth analysis of clients' business operations, performance, and market trends, with a strong focus on sustainability, diversity, and inclusion.- Developed and implemented tailored strategic plans to drive growth, profitability, and social responsibility for clients, ensuring alignment with long-term corporate goals.- Provided expert guidance on business management, workforce skills development, diversity, and inclusion, helping clients adapt to changing market dynamics.- Led large-scale transformational programs, focusing on enhancing operational efficiency, optimizing workforce performance, and ensuring sustainable business growth.- Monitored and assessed the progress of implemented strategies, adjusting them to meet evolving client needs and market trends.- Cultivated strong client relationships, ensuring satisfaction and fostering long-term success.- Stayed ahead of industry trends and best practices, offering informed and strategic advice to optimize organizational practices.- Managed a diverse and high-performing team of consultants, collaborating to provide innovative solutions and ensure the highest level of service delivery.- Conducted comprehensive skills gap assessments within organizations, designing and executing targeted strategies to bridge those gaps and enhance team effectiveness.- Managed a diverse portfolio of clients, including multinational enterprises and public sector organizations, ensuring successful delivery of projects and initiatives at scale Show less

• 

  Deloitte

  Apr 2024 - now

  Workforce transformation manager

  I design and implement workforce transformation strategies that drive meaningful, scalable change. Leading a high-performing team, I help organizations address critical challenges around workforce planning and strategy, talent optimization and skills development, while preparing them for future growth in the digital and green transition.I specialize in managing large-scale transformational programs, focusing on improving efficiency and performance. With expertise in emerging human talent trends, I provide strategic guidance on building agile workforces, enhancing employee experience, and leveraging AI for smarter decision-making and operational excellence.As a leader, I empower my team and foster a collaborative, results-driven environment, ensuring alignment with client objectives. I am dedicated to mentoring and creating a culture of continuous improvement and innovation.My experience spans both the public sector and global enterprises, where I design tailored strategies that address unique challenges, enhance leadership development, and optimize workforce performance to deliver lasting business results. Show less