Deep Enrich
Bruce Sikombe
Administration Officer
Lusaka, Lusaka Province, Zambia
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About me
Customer Service Scientist & Certified John Maxwell Leadership Trainer, Teacher, Speaker & Coach
Education
The Copperbelt University
2014 - 2017Master of Business Administration - MBA Service MarketingThe Copperbelt University
2005 - 2009Bachelor of Business Administration - BBA Finance and Economics
Experience
SouthComp
Jan 2010 - Jun 2010Administration Officer
Times of Zambia
Jul 2010 - Dec 2010Marketing Officer
Zamtel
Jan 2011 - Jun 2013Retail outlet team leader
Sept 2012 - Jun 2013Customer Service Consultant
Jan 2011 - Aug 2012
RPS Development Limited
Jul 2013 - Sept 20132. Business Development and Operations Manager
NATIONAL PENSION SCHEME AUTHORITY
Nov 2013 - Jun 2022Management Officer - Claims Inspectorate
Mar 2020 - Jun 2022Customer Services Officer - Central
Nov 2013 - Mar 2020
Asia African Alliance Zambia Limited
Mar 2018 - Oct 2022Secretary Board Of Directors.webp)
Chartered Institute of Customer Management ( CICM)
Oct 2018 - Jul 2022Non Executive Board Member
Nov 2021 - Jul 2022Executive Management Committee Chairperson
Oct 2018 - Oct 2021
NJCbe Consulting Limited
Dec 2019 - nowManaging ConsultantSt. Margaret's Pre & Primary School
Apr 2022 - Jul 2024Chairperson of the BoardSOS Children Village Zambia
Jan 2024 - nowBoard Trustee
Licenses & Certifications
Certified Customer Service Professional (CCSP)
Customer Service Institute of AmericaDec 2019
Volunteer Experience
National Treasurer
Issued by CBU-UCZ Associates Fellowship Natio on Apr 2015Associated with Bruce Sikombe
Languages
- enEnglish
- beBemba
- nyNyanja
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