
Timeline
About me
Project Manager at AWOT Global Express (HK) LTD
Education

Guangdong university of foreign studies
-Bachelor japanese language/international business
Jinan university
-Master's degree psychology
Experience

Sojitz corporation
Jul 1996 - Nov 2001Import and export clerkImported acrylic fiber from Japan and sold to factoriesParticipated antimony oxide joint-venture project and contributed to project success

Nnr global logistics (guangzhou) co., ltd
Jan 2002 - Jan 2011Assistant genearl managerIncreased company yearly net profit from 240K CAD to 2.6M CAD over a 10-year period by cost control, process improvements and increasing salesObtained and maintained company VIP customersManagement lead for the documentation of the ISO 9001 proceduresStandardized the operation procedures which resulted in increasing of customer satisfaction to 80%Negotiated rates with airline/shipping line/broker and successfully increased profit ratio to16%Accountable for setting standards for utilization, creating routing guides and ensuring compliance within all of these areasIdentified areas for productivity gain and continuous improvement in the field of logistics Effectively solved problems related with customs, price, space and operationsResponsible for setting up new branch offices, trained and helped to organize professional groupsManaged contract and maintained relationship with overseas partnersHandled customer complaints, supervised the implement for correction actions 收起

World service cargo
Mar 2012 - May 2012Sap end userPlan for inventory replenishment as per customer ordersArrange shipping documents for outbound deliveriesPlace purchase orders and maintain optimum inventory levels Run open order report on a daily basis and expedite urgent requirements Use SAP for customer service inventory management operations

Valueway global logistics inc
May 2012 - Feb 2014Import and export coordinatorCoordination with local airlines, ocean carriers and trucking firms to procure scheduling and rates, as well as administration of both to meet clients shipment requirements.Document preparation specific to a given shipment, including but not limited to AWB,Bill of Lading, Commercial Invoice, Certificate of Origin.Coordination with international agent network to facilitate foreign pick-up and delivery of shipments as well as customs clearance. Routing of shipments, monitoring shipment status and creating weekly report to clients.Booking of all shipments with airlines, steam ship companies and trucking firms Coordinates customs clearance, pick-up and delivery of shipments with customs broker, warehouse, trucking company to meet client’s delivery target and deadline. Working with computerized system to input, monitor/update and reconcile shipments Oversees Consolidation and assembly of shipments at gateway.Coordinates palletizing, crating, etc for shipment transport. 收起

Db schenker
May 2014 - Oct 2014Ocean import coordinatorHandle the incoming ocean freight shipments Proactively identify potential issues and work to resolve quickly, operational focusReceive, validate for correctness and distribute pre-advise documentation from origin, Gateway & carrierEffective and efficient file shipment creation/activation including follow-up/transfer of control back to origin for necessary correctionsDistribution of pick-up numbers, hold/examination notices, freight invoices and other ancillary charges, notices or invoices,as requiredEffectively communicate with Ocean Carriers/Gateway regarding corrections to the manifest / arrival noticePreform credit checks, denied party checks and cheque requisition for outstanding COD chargesGenerate and provide arrival notice document to required partiesGenerate and submit of re-manifest/cargo control documents (A8A) to Canada CustomsTimely coordination of delivery and drayage, including generation and distribution of Drayage/Delivery orders and/or internal orders.Communicate with Client Service Leads regarding shipments status, deliveries, and changes to shipments.Communicate with Carriers regarding requests for Cargo diversionCommunicate with Carriers regarding rush request for priority discharge, rail-loading and any other special instructions.Provision of commercial invoice/packing slip to customs broker (as requested)Issuance of Internal Orders for company cleared ShipmentsCoordination with gateway for consolidated and co-loaded cargo.Shipment tracking and monitoringTimely update of all mandatory tracking events per global and customer SOPsValidate and maintenance of trucking and ancillaries (no freight) reservesCustomer invoicing and/or transfer of file to centralized billing group 收起

Cgg ecommerce solution company
Apr 2015 - Dec 2016ManagerExport and Import personal packages including eCommerce package between Canada and China.Make customs declaration both in Canada and China.Distribute package to receiver.

Nnr global logistics (hk) company limited
May 2017 - Aug 2023Assistant general managerIn charge of Air and Ocean Procurement , Customer Service , Ocean Operation.

Awot global express (hk) ltd
Aug 2023 - nowProject manager• Lead all aspects of projects assigned by management, and collaborate with cross- functional teams and departments to ensure project goals are met, and deliverables achieve management’s expectations and timeframe.• Work with Group/department functions to drive projects related to operations improvements, including deployment of Group standard solutions, enhancement of use of IT systems as Superuser etc.• Identify and drive potential enhancements in operations tools, workflows, processes and use of systems, aiming at continuous improvement, efficiency and minimal risks. Drive changes in business readiness, including re-engineering current processes and practices and encouraging new methods and solutions, and define SOP, SLA and KPIs etc. • Foster a culture of quality service and cross-team knowledge sharing among internal and external stakeholders, and reinforcement of best practice to uphold compliance to operating standards.• Tender supports including proposals, pricing models, and contract negotiations. • Other tasks assigned by management 收起
Licenses & Certifications

Certificate of level 1(highest level) japanese-language
Association of internatinal education, japan
Iso 9001:2008 internal auditor
Bureau veritas
Languages
- maMandarin
- caCantonese
- jaJapanese
- enEnglish
Recommendations

Jovan ferryal e. f.
Web Developer | WordPress | IT Support | Customer Support | Technical SupportKota Bekasi, West Java, Indonesia
María luisa calvo
AbogadoSantiago, Santiago Metropolitan Region, Chile
Seun alabi
Software Engineer | AWS Cloud | DevOps | Python | Node | React | 2X AWS CertifiedLagos State, Nigeria
Huai-song zhou
Project Director at Air Liquide Global E&C Solutions HangzhouChaoyang District, Beijing, China
Craig pearson
Ecommerce Manager @ Island Routes | Driving Digital GrowthJamaica
Shahd al romaih, pcm®
Marketing Manager at OceanQuestJeddah, Makkah, Saudi Arabia
Esa heittokangas
Technology Manager at Marski Data OyJoensuu sub-region, North Karelia, Finland
Kwaku osei danso
Market Analyst | Venture Capitalist | Web | Power BI | Let’s Connect!Greater Accra Region, Ghana
Kaynat khimani
..Karāchi, Sindh, Pakistan
Bruce sikombe
Customer Service Scientist & Certified John Maxwell Leadership Trainer, Teacher, Speaker & CoachLusaka, Lusaka Province, Zambia
Neha nampally
Senior software engineerHyderabad, Telangana, India
Rita garg
Human Resources Expert with MSW (Social Work & Labour Welfare)United Arab Emirates
Bastain jose
Software Team Manager @ GSI INFOSOFT | C# | .Net | .Net Core | Reporting | Telerik | SQL | jQuery |A...India
Shrawan thapa
Team Leader | IT support Engineer | AWS Cloud EnthusiasticKathmandu, Bāgmatī, Nepal
Andrea scafuto
ImmobiliareAversa, Campania, Italy
Jyoti pal
Area Credit Manager at Hero FincorpDelhi, India
Tommy sunday, cgcio
Technology LeadershipBluffton, South Carolina, United States
Mohammed bilal younis
Lead Maintenance Engineer Safety Systems and ISS at Sadara Chemical Plantالشرقية الخبر السعودية
Davide muntoni
Customer Care Advisor for TeleperformanceRome, Latium, Italy
Nikhil pandey
Public Health ConsultantDelhi, India
...