Experience

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  Türk telekom

  Jun 2012 - Aug 2012

  Intern engineer

  Incident management, Level 1 operation and maintenance support

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  Vodafone

  Jun 2015 - Nov 2016

  Technical support specialist

  - Incident management of data services such as fiber leased line, Ethernet over SDH, layer 2 VPN, layer 3 VPN, metro Ethernet, leased line and common xDSL services both on copper and FTTX infrastructures- Technical support and providing resolution for the international ISPs such as British Telecom, OTE, Tata, Colt, AT&T, Verizon etc. - Troubleshooting on the PE router and tracking the line. (Cisco, Juniper routers / Cisco, Juniper and Huawei Switches)- Responding issues regarding all transit voice traffic with the national and international carriers. Analyzing the issue with the help of CDR queries Show less

• 

  Nokia

  Nov 2016 - Mar 2017

  Technical support engineer

  - Providing technical support activities such as configuration support, network element deployment support and maintenance- Troubleshooting over XDSL, Vectoring, G.fast, Vplus and GPON, NGPON, NGPON2 technologies

• 

  Turkcell

  Mar 2017 - Aug 2019

  Vendor manager / product manager

  Turkcell (NYSE: TKC) is the largest mobile service provider in Turkey ahead of Vodafone with regional presence in European and Asian countries.Responsible from managing, developing, and maintaining Apple and Alcatel relationships due to the success of products managed.- End to end product launch planning and execution of Apple iPhone XR, XS, X Max, Apple iPad pro 12.9 , 10.5, Alcatel 1T7, 1T10, 3T8, A310- Planning on the number of Apple devices to be included in the portfolio and order placement- Follow-up and management of Turkcell-Vendor contract processes- Negotiating, planning, and executing various campaigns with vendors - Product/offer planning & positioning in smartphone/tablet portfolioManagement of overall product life cycle and customization -Product management of T80 (Turkcell Branded Smart Phone) with a special focus on EasyUI software (Launcher software implementation targeted for 50+ customers, increased customer numbers by 40%) - Product management of 1T7 Kids Tablet (Gamified education content and digital intelligence measurement (DQ)) - Close communication and coordination between customers, sales, marketing, OEMs, internal and external Design & Development teams and HW/SW providers - Evaluation of new technologies, market trends, feasibility, and competitive analysis - Defining go-to-market strategies of products and application functionalities - RFP preparation - Defining business cases, value propositions and product roadmap - Managing product releases, budgets, delivery and sales & distribution channels - Preparation of reports including sales, profit, after sales issues and KPIs - Experience with Agile methodology/environment Show less

• 

  San diego world affairs council

  Jan 2020 - now

  Process coordinator
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  Amkor technology, inc.

  Jan 2021 - now

  • Manager CS

    Feb 2024 - now

  • Analyst

    Jan 2021 - Feb 2024