Ashlyn Tsai

Experience

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  J-Shinsen Express

  Oct 2020 - Feb 2022

  Waitress

  - Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution - Developed and introduced a new beverage in collaboration with the manager, contributing to the enhancement of the drink menu.- Trained and supervised new staff, ensuring seamless onboarding and effective team integration.

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  Taiwanese Australian International Student Association (TAISA)

  Dec 2020 - Jun 2021

  Public Relation Committee
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  Chouchou Media

  Oct 2021 - Nov 2021

  Marketing Coordinator Intern

  - Social media campaigns management under guidance of supervisor in both real estate and food and beverage industries - Assist with analysis, reporting and preparations of key insights into performance

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  J Shinsen Express

  Dec 2021 - Feb 2022

  Social Media Coordinator

  - Social and web content development and distribution - Products photography - Marketing planning and implementation

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  Kdan Mobile

  Mar 2023 - Aug 2023

  Marketing Asisstant

  - Responsible for increasing organic traffic of the blog by effectively conducting keyword research and implementing an SEO strategy in content creation.- Proficiently assist in copywriting and translation tasks for a product line while contributing to campaign-related content to effectively broaden the customer reach.

• 

  Google

  Sept 2023 - Jun 2024

  Associate Program Manager

  Pixel Phone | Sensor Testing- Managed multiple projects, including Pixel 5 to 8 series, while collaborating with cross-functional teams to ensure timely and efficient delivery.- Delivered accurate quality reporting to monitor project progress and outcomes.- Coordinated functionality and regression testing in alignment with project schedules.- Developed and executed over 115 comprehensive test plans, ensuring high project quality and enhanced user satisfaction.Asset Management System- Collaborate with TPMs to initiate discussions, plan logistics, and propose key variables for effective project execution.- Coordinated with vendors to successfully develop and implement a comprehensive dashboard for managing team assets. Show less