Experience

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  Starbucks

  Jun 2016 - Mar 2019

  Barista

  Memorize over 100+ coffee, tea, and cocoa beverages, and complete customer orders according to food safety regulations. Sanitize coffee equipment multiple times during shift; consistently maintaining store cleanliness. Promoted from barista to trainer with the intent of trainees becoming certified baristas.

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  Delta air lines

  Mar 2019 - Nov 2019

  Airline customer service agent

  Planned and formulated payloads for Boeing 717-200 airframe ensuring safe departures. Oversaw safe arrivals and departures of Boeing 717-200, CRJ 200, 700, and 900 aircraft. Assisted customers in ticket purchasing, check ins, issues during irregular flight operations, and ensured customer satisfaction.

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  United states air force

  Nov 2019 - Nov 2023

  Air force aircraft maintenance manager

  Maintains maintenance system data integrity, validates safety of flight information, records and files documentation, and sculpted Global Strike Commands largest flying hour program worth $117.5M. Maintains the time change program worth $2.5M. Coordinates with other work agencies to consolidate maintenance actions, resulting in increased aircraft availability for bomber strategic missions