
Timeline
About me
Support Specialist at Scalable Software
Education

Shoreham academy
-
Experience

Domestic & general
Oct 2012 - Jul 2019Pc support technician
Saba software
Aug 2019 - Dec 2020It service desk support
Scalable software
Jan 2021 - Feb 2025Support specialist
Licenses & Certifications
- View certificate

Creating a culture of learning
LinkedinSept 2019 - View certificate

Learning itil®
LinkedinNov 2020 - View certificate

Preventing harassment in the workplace
LinkedinNov 2019 - View certificate

Windows 10: troubleshooting for it support
LinkedinNov 2020 - View certificate

It service desk careers and certifications: first steps
LinkedinOct 2019 - View certificate

Change management foundations
LinkedinJan 2020 - View certificate

Microsoft office 365: administration (office 365/microsoft 365)
LinkedinNov 2020 - View certificate

How to get great customer service
LinkedinFeb 2020 - View certificate

Innovative customer service techniques
LinkedinMay 2020 - View certificate

It service desk: customer service fundamentals
LinkedinJan 2020
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