Brian Scott, MHA, PHR

Experience

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  US Navy

  Feb 1993 - Aug 2001

  Hospital Corpsman

  Provided medical and operational services for Fleet Marine Force Reconnaissance personnel engaged in direct action and reconnaissance operations. Performed paramedical skills, basic life support, minor surgical procedures and other routine and emergency medical health care procedures.

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  US Bioservices

  May 2004 - May 2008

  Developed, implemented, and managed integrated services models using business process redesign methods resulting in exceeding customer and organizational needs and goals. Managed team responsible for surgical case management of a biologic therapy program including patient education, service denial appeals, billing, accounts receivable, product ordering, and product delivery. Managed Atlantic Region with 9 territories and over 270 physician office accounts providing eligibility and benefits verification, prior-authorization submission services, appeal services, patient education services, and surgery scheduling and product order facilitation.

  • Senior Manager, Program Operations

    Sept 2005 - May 2008

  • Surgery Case Manager

    May 2004 - Sept 2005
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  Premier, Inc

  May 2008 - Mar 2014

  Responsible for the overall strategy and day-to-day operational support of several large healthcare collaboratives designed to assist hospitals/heath systems in the improvement of key performance areas. Designed strategies to improve customer retention and organizational efficiencies including a customer interface solution based on member feedback. Developed a collaborative customer service model aimed at maximizing company’s expertise in areas of cost management and quality outcomes improvement. Show less

  • Senior Director, Collaborative Operations

    Mar 2012 - Mar 2014

  • Region Director, Client Management

    May 2008 - Mar 2012
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  US Navy Reserves

  Nov 2011 - Oct 2022

  Plans, Operations, Medical Intelligence (POMI) Officer
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  PeraHealth, Inc.

  Mar 2014 - Mar 2015

  Regional Vice President

  Design and execute custom stakeholder engagement strategies to maximize business partnerships, optimize technology solutions and achieve program/project goals and objectives. Develop growth strategies to drive revenue through rapid adoption services and customer lifetime value.

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  Siemens Healthineers

  Mar 2015 - Apr 2019

  Senior Director, Enterprise Services

  Doubled total contract value from $11.5M to $23.8M for a large academic medical center through expanded service coverage; additional $10M planned service growth through 2023.Developed a customized parthership for a stand-alone health system that resulted in $200k immediate savings in equipment service cost; increase revenue by $1M through patient access to service; and reduce capital equipment spend by $16M over 10 years.Led value stream mapping event that idenitifed and prioritized opportunities with a detailed action plan for a national imaging/biomedical services orgaization's operations: reduced service lead time by 18.7% and total process time by 15%, resulting in $250k direct annual cost savings. Authored a shared-governance partnership with a regional health system resulting in immediate annual service cost savings of $247k; structured a customized 7-year capital equipment roadmap and service plan resulting in 20% annual savings per year (~$10M). Show less

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  Adaptive Business Solutions

  Apr 2019 - Feb 2021

  Consultant, Business Transformation

  Provide coaching, training, and consulting project execution services in Lean and Six Sigma methodologies to improve organizational performance and customer satisfaction. Work with client executives to identify opportunities for improvement and assist and advise in the development of strategic roadmaps for key organizational initiatives.• Projects: Consult and lead business transformation projects in large regional health insurance organization. Coach staff and liaise with business leads to drive business initiatives. • Project: Train global social media organization data center operations staff on continuous improvement methodologies to prepare to scale the organization to 3 times current size within 3 years; trained 120+ data center operations staff over four-month period.• Project: Developed Continuous Improvement (CI) competencies for large regional health insurance organization to establish baseline core competencies of newly established 36-person CI team.• Project: Led value stream events for health insurance network management program resulting in lead time reduction from 29 days to 5 days in physician assignment during open enrollment period.• Project: Coached CI staff during kaizen event resulting in the identification of opportunities to reduce new hire onboarding from 42 days to 7 days.• Project: Facilitated leadership team workshops for privately held honey manufacturer to align organizational efforts and develop 2020 strategic roadmap to achieve growth goals. Show less

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  US Navy

  Oct 2022 - now

  Department Head