
Latifa Almughalith
Marketing Specialist

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About me
Marketing & Innovation Technologist | Customer Experience Advocate | Strategic Marketing Professional with Expertise in Customer Relations & Technology-Driven Solutions
Education

Technical and Vocational Training Corporation
2020 - 2022Diploma Marketing and Innovation Technology 4.31/5.00➥ 2nd Class Honors Graduate
Experience

Cosmegene, Precise Choices Co.
Apr 2022 - Aug 2022Marketing SpecialistA Marketing Specialist at Cosmegene is responsible for designing and implementing innovative marketing strategies that promote the company’s products, utilizing various channels to drive brand awareness and sales.➥ Develop targeted marketing strategies with a focus on creative content design and innovation in product promotion.➥ Craft and distribute compelling press releases to maximize media exposure and public relations.➥ Represent the company in marketing exhibitions, applying effective communication and sales techniques to promote products.➥ Build and maintain client relations through strategic relationship building and consistent customer engagement.➥ Leverage social media platforms for marketing campaigns, enhancing brand visibility and community management.➥ Analyze marketing outcomes by employing marketing analytics tools, refining strategies based on data-driven insights. Show less

SAUDI ARABIAN AIRLINES CORPORATION
Sept 2022 - Nov 2022InternA CO-OP Trainee in Sales Management and Financial Administration at Saudi Arabian Airlines is integral in executing sales operations and maintaining compliance with industry regulations, while fostering strong customer and partner relations.➥ Assist in the execution of sales operations, focusing on airline ticketing and ancillary service offerings, applying strategic sales techniques.➥ Monitor sales workflow, ensuring alignment with Saudi Arabian Airlines' performance management and quality standards.➥ Engage with customers to ensure satisfaction and loyalty, applying customer service excellence and relationship-building skills.➥ Verify compliance with all regulatory requirements and company policies, maintaining organizational and industry standards.➥ Prepare and verify accuracy of invoices for all reservations, showcasing attention to detail in financial transactions.➥ Cultivate professional relationships with business partners, enhancing the company's network and partnership opportunities. Show less

Fraser Suites Riyadh
May 2023 - Dec 2023Reservations EmployeeIn the fast-paced environment of hospitality at Fraser Suites Riyadh, a Reservations Employee serves as the linchpin for managing client bookings and ensuring an outstanding customer service experience, while adhering to operational standards and policies.➥ Manage and streamline client reservation processes, utilizing reservation management software to enhance efficiency.➥ Deliver superior customer service, addressing client concerns with empathy and problem-solving skills to ensure satisfaction.➥ Uphold company service standards by meticulous compliance supervision and adherence to established policies.➥ Collaborate with cross-functional teams to enhance operational workflows and customer engagement strategies.➥ Oversee ticketing and invoicing procedures, ensuring accuracy and financial management best practices.➥ Utilize customer relationship management techniques to build lasting relationships and foster repeat business. Show less
Licenses & Certifications

Emerging Tech Bootcamp for HCIA-IoT (Internet of Things)
HuaweiApr 2023
Volunteer Experience
Exhibition Speaker
Issued by Beautyworld Middle East on Jan 2022
Associated with Latifa Almughalith
Languages
- enEnglish
- arArabic
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