Krysten Harper

Experience

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  Landmark Properties, Inc.

  May 2011 - Aug 2013

  Leasing Consultant

  • Consistently met or exceeded both monthly and yearly sales goals.• Amassed over $1 million in sales.• Guided prospective residents throughout the leasing process: touring, creating and signing leases, completing background and credit checks, and facilitating the move-in.

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  Cofradía's Bilingual School

  Aug 2013 - Jul 2015

  Elementary English Teacher

  • Partnered with the Honduran administration to ensure all students received the highest quality bilingual education available. • Created and implemented lesson plans for up to 25 kindergarten and elementary aged children.• Designed and developed programs to meet the academic, intellectual, and social needs of students.• Project manager for year-long event in which over 150 students competed in various intercultural, educational, and physical challenges.

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  UNIVERSITY HOUSE COMMUNITIES MANAGEMENT, LLC

  Oct 2015 - Apr 2016

  Assistant Community Manager

  • Exceeded goals by achieving a pre-lease percentage of 100% by November 30th, roughly nine months before the scheduled move in.• Created and implemented marketing plan with assistance of the Community Manager and leasing agents.• Managed social media content and secured all online and print advertising contracts for the property. • Supervised, trained, and mentored a team of 8 Leasing and Marketing Consultants.

• 

  Peak Campus

  Apr 2016 - Jun 2018

  Supported two Vice Presidents, two Regional Sales Managers, two National Training Specialists, and over 200 field sales associates. • Facilitated sales training to a portfolio of 45+ properties, both virtually and in-person. • Collaborated with the Sales and Training teams to design and deliver strategic learning projects.• Utilized sales and marketing strategies to increase property traffic, maintain closing ratios, and improve overall customer satisfaction. • Effectively managed several projects across the portfolio while working at a different site each Monday - Friday. • Lead teams in all sales and marketing execution while onsite. Show less

  • National Leasing and Training Specialist - Sales Trainer

    Feb 2018 - Jun 2018

  • National Leasing Specialist

    Apr 2016 - Feb 2018
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  Brookdale

  Jul 2018 - Jun 2021

  Sales Education Facilitator

  Supported two Vice Presidents, 80 District Directors, and over 1,000 field Sales Managers. • Training magazine Top 100 Training Organizations, 2021• Redesigned a 3.5 day live, in-person training curriculum to fit a virtual platform. • Reduced start to performance by 40% over a 12 month time period.• $1.5 million/year in savings by redesigning sales training program to fit a fully virtual platform. • Managed all processes and registrations for live training summit including registration, logistics, scheduling, and communications. • Lead facilitator for live training summit for all new sales associates – approximately 500/year. Show less

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  Home Care Assistance

  Jul 2021 - Jan 2022

  Training and Development Specialist

  Supported sales, operations, and client care leadership teams. • Project leader for design and development of five-part eLearning COVID-19 training course that was added to onboarding program for all new team members.• Worked with key stakeholders to create new sales training curriculum to suit a dispersed workforce and decrease ramp up time.• Design and manage H5P content for Open LMS eLearning platform.

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  Connection

  Jan 2022 - now

  • Develop and facilitate training on Microsoft products such as Azure, Teams, and Microsoft 365• Collaborate with Microsoft partner and internal leadership (sales, sales enablement, technical sales, marketing, and operations) to drive partner/program success• Executes plans while engaging and aligning appropriate resources• Won quarterly award for training excellence

  • Offering Manager

    Apr 2024 - now

  • Senior Partner Development Specialist - Microsoft

    Jan 2022 - Mar 2024