Josip Stojak

Experience

• 

  Span

  Jul 2016 - Sept 2016

  Span Infrastructure Academy

  Configurating and troubleshooting in lab environment.Technologies used and learned about:Windows client & serverMicrosoft ADHyper-VGPODNSDHCPPowerShellWSUSFile Share

• 

  Span

  Mar 2017 - Dec 2019

  Monitoring & maintaining Microsoft Windows Servers.Solving and managing issues that impact client business and proactive upgrading and managing client environment.Providing support for customer's 2nd and 3rd level of escalation.- L2/L3 Issues related to Exchange clients and features- Lync/Skype support- Enterprise Voice support- Exchange Online Protection (EOP) support- monitoring & maintaining O365 Synchronization and provisioning - Handling Incident management, P1 cases and bridge callsTechnologies used:Multi-Forest AD, Hyper-V Clusters, Windows Server 2003-2016, EOP, ECP, O365, Synchronization services, File server, System Center products, and other Microsoft products. Show less

  • System Administrator

    May 2019 - Dec 2019

  • Service Desk Engineer

    Mar 2019 - May 2019

  • Service Desk Specialist

    Feb 2018 - Mar 2019

  • Service Desk Operator

    Mar 2017 - Feb 2018
• 

  BISS d.o.o.

  Dec 2019 - Jan 2021

  Software Engineer
• 

  Infobip

  Jan 2021 - now

  • Senior Software Engineer

    Apr 2024 - now

  • Software Engineer

    Jan 2021 - Apr 2024