Amal Joseph

Experience

• 

  The New Indian Express

  Aug 2016 - Dec 2016

  Sales Officer
• 

  Asian Paints

  Sept 2017 - now

  • Creating strategic alliances and developing customer confidence by customer centricity • Providing in-depth analysis of markets, industry trends, competitors and clients to improve strategic planning and decision-making• Leading, mentoring & monitoring the performance of team members to ensureefficiency in process. • Managed & maintained value & volume sales with focus on achieving the budgeted growth targets, Managed more than 150 dealers. • Reviewing and reporting on the business development division's strategy, ensuring the strategic objectives are well understood and executed• Imparted training to influencers on new products/services; identified & resolved customer complaints within time frame. • Appointed new dealers for market penetration; monitored payment collection from dealers within timelines; monitored growth of each product and different dealer categories. • Conducted retail audit of a geography by scanning the territory every year to identify the exact potential of the market. Show less 1] Dealer Management o Assisting dealers in achieving overall sales target through regular discussions and training support such as in-shop selling, shop meets etc. o Solving dealer queries and issues and providing all relevant information to dealer network such as on schemes, influencer activity, dealer accounts etc. for proper business conduct o Ensuring availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders 2] Market Development and Intelligence o Exploring and opening new dealer counters to expand the overall sustainable sale potential in the territorial market o Being informed of and analyzing the initiatives and schemes run by competitors for various stakeholders like dealers, contractors etc. 3] Service Delivery o Ensuring overall customer satisfaction through interaction with consumers to understand gaps in service and resolve issues & complaints if any, within benchmark timelines o Ensuring market presence and making site visits as and when required 4] Contractor Management o Maintaining and updating the contractor database in each geography through proper documentation and statutory compliance o Identifying training needs for the contractors and organizing their training 5] Reporting and coordination with various stakeholders o Analyzing data and keeping track of key parameters to enhance effectiveness o Generating reports such as Daily visit reports,Unit monitoring report, lost sites and other relevant competition info o Co-coordinating with other verticals of Asian Paints for lead sharing, any site specific support or any other issue and maintaining the value sales with focus on achieving the budgeted growth targets in the areas assigned. Show less

  • Senior Executive - Retail Sales

    Sept 2022 - now

  • Executive II - Retail Sales

    Sept 2019 - Sept 2022

  • Executive I - Retail Sales

    Sept 2017 - Sept 2019